What are the responsibilities and job description for the SENIOR PRODUCT ANALYST position at Sarah Cannon Network?

Description

Introduction

Do you want to join an organization that invests in you as a Senior Product Analyst? At Sarah Cannon Network, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Sarah Cannon Network, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include :

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note : Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients lives and you have the opportunity to make a difference. We are looking for a dedicated Senior Product Analyst like you to be a part of our team.

Job Summary and Qualifications

Product Analyst focused on providing subject matter expertise on the Transplant and Cellular Therapy EMR, StafaCT including its functionality and utilization, collaborating with project teams and business partners to meet IT&S project objectives. This position will support the lead analyst and technical teams to ensure successful delivery of the Transplant and Cellular Therapy product initiatives according to the Sarah Cannon Oncology program objectives.

The successful candidate will have excellent verbal and written communication skills, the ability to establish effective working relationships and manage multiple priorities. This includes discussions and collaborating with other project team members to design functional product details and changes, identify and escalate project issues, and ultimately ensure product requirements are met.

The candidate will provide hands-on expertise to independently resolve service delivery or functionality issues with StafaCT EMR product, frequently communicating with project team members, support resources, other supporting external vendors, and end users. This position requires a strong working knowledge of the transplant and cellular therapy workflow and how clinicians utilize the EMR most efficiently.

The ideal candidate for this position has an IT product development background with well-developed communication skills. Oncology product and / or clinic-setting exposure, with StafaCT and MEDITECH experience are a plus.

Duties Include But Are Not Limited To :

Creates a joint vision for IT solutions by maintaining strong relationships with business unit and strategic partners, and assists in preparing and presenting the value proposition or business case.

Provides coordination and clarification to project resources in support of product or solution development, testing, and training / education.

Builds network of relationships to draw upon for business expertise that may be required in key areas.

Elicits and documents business, user, functional and non-functional requirements. Creates deliverables independently or through product team and manages approvals.

Analyzes current or potential business processes and reviews existing information systems to identify opportunities for improvement.

Develops maps and flowcharts of business processes (current and future state).

Designs and implements reports, maps / flowcharts, and screen layouts to improve business processes and workflow

Provides coaching, technical, functional guidance on specific analyst project deliverables.

Provides expertise in process design and provides leadership in communicating requirements to product development, testing, and education / training.

Identifies impact to other solutions or projects, and works with other analysts and stakeholders to identify options and recommendations. Identify product gaps and leads enhancement efforts.

Performs detailed analysis and evaluations on current / future state and documents conclusions and recommendations.

Lead the creation of standardized programmatic reports for the enterprise.

Lead the enterprise deployment to the Sarah Cannon StafaCT EMR community including configuration, testing, and training.

Work closely with each program to ensure software usage optimization.

Develops and identifies potential operational changes to streamline operations and enhance service delivery.

Oversee new interface coordination per the deployment schedule and assist with future integration strategies to support the Sarah Cannon Radiation Oncology service line.

Provide tier 2 customer support to the end users.

Ability to multi task, given various task assignments, assisting management in prioritization of tasks.

Take ownership of responsibilities, working individually or with teams to accomplish goals.

Works with all departments throughout the product delivery cycle to ensure project dates are met and ensure timely completion of Product Analyst deliverables.

Perform other duties as assigned.

Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.

Knowledge, Skills, and Abilities

Professional demeanor and positive attitude; customer service orientation.

Excellent communication and inter-personal skills.

Ability to learn, understand, and apply new technologies, methods, and processes.

Understanding of the BA / Product Analyst role with ability to educate others about the analyst roles and responsibilities

Strong interpersonal skills and proven leadership skills working with diverse and complex projects

Solid collaboration, facilitation, and negotiation skills

Detailed oriented and analytical with good organization skills

Must have the ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment

Strong problem and issue resolution experience

Possess good written and verbal communication skills and be able to communicate effectively with individuals at various levels within the organization

Highly motivated and be able to work independently with little supervision

Strong SQL skills

What qualifications you will need :

Bachelor's Degree preferred

Three or more years experience on increasingly challenging projects in business with a proven delivery track record.

Demonstrated advance subject matter experience of a service line application

A background working with a fast paced, results oriented environment.

Some travel required but generally less than 25%

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Good people beget good people.- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Senior Product Analyst opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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