Human Resources Coordinator

Position Overview

The Human Resources Coordinator will support Savour Hospitality/Marriott Downtown Cleveland in processing and distributing information electronically and paper copies to the appropriate individual/department, sending communications to employees regarding new hires, employee anniversaries/birthdays, etc. and driving employee engagement.

The Human Resources Coordinator will also be responsible for reporting on data changes, communicating to various stakeholders, and providing day-to-day support to employees inside and outside of Human Resources.

Essential Functions and Responsibilities

• Responsible for entering new hire information in payroll systems, including any changes as approved.
• Update and maintain companies' HR section in ADP and M3.
• Maintain filing system by creating files for new hires and transferring terminated employees' files accordingly.
• Maintain tracking of office assignments (space) and key control for the corporate offices.
• Responsible for ordering and maintaining office supplies.
• Responsible for updating employee directory and distribution.
• Prepare and distribute a list of anniversaries and birthdays each month.
• Assist with coordination of all employee events and celebrations every month – maintain a monthly calendar of events.
• Responsible for maintaining training calendar to include setting up and sending out email reminders - utilizing system resources.
• Track and issue parking passes for assigned garages and reconcile monthly billings for assigned garage.
• Distribute mail and send outgoing mail according to each requestor.
• Assist and track tuition reimbursement requests as well as new hire referral bonus program
• Respond to requests for verification of employment.
• Manage and request legal/compliance postings for current and new properties (labor and WC), process invoices.
• Responsible for running basic queries and conducting data audits.
• Answering calls and emails from employees or customers and communicating via phone or email to resolve inquiries or determine the need for escalated support and care.
• Responsible for providing exemplary customer service and interactions.
• Understand the confidential nature of HR data and adhere to all Company policies related to confidentiality and security of personal information when processing all transactions and addressing client inquiries.
• Support other HR functions as needed.
• Ensures recruitment practices follow company policies and procedures and applicable employment law (e.g., EEOC).
• Other duties as assigned or required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience

• Associate or bachelor’s degree preferably in Human Resources, Communications, Organizational Development, Business, or a related field required.
• Two or more years related experience in the following areas: Human Resources, Talent Acquisition, Talent Management preferably within a multi-family housing environment or hospitality industry.
• Excellent organizational skills with the ability to manage multiple projects and effectively establish priorities.
• Ability to adapt to changes in a rapidly growing company.
• A high degree of professionalism, confidentiality, initiative, sound judgment, and problem-solving abilities. Maintain high standards of confidentiality of all personnel records and information.
• Ability to work effectively in a cross-functional, integrated, and team-based environment.
• Strong attention to detail with a strategic mindset to make recommendations and enhance processes.
• Demonstrated technical proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, and other HRIS systems, including ADP Workforce Now or similar HRIS systems.

Work Conditions & Physical Demands

• Able to work independently or as a team member to assist HR, employees, and managers with special projects requiring the HRIS systems.
• Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization.
• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Expected Hours of Work & Travel

• Days and work hours are generally Monday through Friday but may require evening and weekend shifts. Travel is not expected.