What are the responsibilities and job description for the Chief Operating Officer position at Savvy, Inc.?
**Chief Operating Officer / Chief of Staff**
At Savvy-inc, we're driven by a vision to change the paradigm of cancer support. For over two decades, our national nonprofit has been improving the lives of people diagnosed with cancer and their loved ones. We bridge critical care gaps often overlooked by traditional healthcare, providing a network of information, resources, support, and professionals fundamental to living through and beyond cancer with strength and hope.
This role is a catalyst for change, working with the leadership team to help architect systems, optimize operations, and high-impact initiatives that scale the reach and impact of our mission.
Key Responsibilities:
• Strategic Leadership, Execution & Impact
- Drive strategic planning, aligning clinical operations, outreach, education, and fundraising efforts with the organization's mission and vision.
- Lead environmental scanning, goal setting, and performance measurement to ensure sustained growth and impact.
- Identify new opportunities for program expansion, partnerships, and revenue diversification.
- Guide organizational strategy, policy development, and mission-critical decision-making with the senior leadership team.
- Design and implement innovative processes and systems that enhance service delivery, operational efficiency, and organizational effectiveness.
- Leverage data-driven insights to evaluate program effectiveness and drive continuous innovation in our public health and cancer support model.
• Operational & Financial Oversight
- Oversee daily operations, team performance, and key initiatives, ensuring measurable impact and operational excellence.
- Manage process improvement and efficiency optimization to streamline processes, improve efficiency, and enhance service delivery.
- Manage budgets, financial forecasting, and resource allocation to drive sustainable growth.
- Ensure compliance with nonprofit regulations, risk management protocols, administration, facilities, and technology best practices.
• Culture, Communication & Team Leadership
- Act as a key liaison between the CEO, staff, Board, and external partners, ensuring transparency and alignment on strategic goals.
- Foster a culture of collaboration, accountability, and continuous improvement, inspiring a high-performing team.
- Lead internal communication efforts to ensure clarity on mission, priorities, and key developments.
We're looking for a seasoned leader with 5 years of experience in nonprofit management, public health, healthcare, or a mission-driven sector. You'll bring expertise in process optimization, strategic problem-solving, adaptability, self-initiative, project excellence, and CRM/digital proficiency. If you're passionate about driving meaningful change and have a knack for building trust and fostering collaboration, we'd love to hear from you!
Our Core Values
- Innovation – Expanding access to vital cancer support.
- Excellence – Delivering high-quality programs that promote physical and mental well-being.
- Teamwork – Fostering interdisciplinary collaboration to strengthen our impact.
- Caring – Upholding social work principles of empathy and social justice.
We offer a competitive salary range of $90,000-$115,000, generous paid time off, matching 401k contributions, health benefits for employees and their dependents, professional development, and more! Crossroads4Hope is an equal opportunity organization committed to diversity, equity, and inclusion.
Salary : $90,000 - $115,000
