What are the responsibilities and job description for the General Manager position at Sbarro Pizza?
Key Responsibilities:
- Customer Service:
- Greet customers in a friendly, welcoming manner.
- Take customer orders and provide accurate and timely service.
- Address customer complaints and concerns with professionalism and courtesy.
- Food Preparation:
- Prepare food items according to Hardee's standards and recipes.
- Ensure food is cooked and served to customers at the proper temperature and quality.
- Assemble food orders.
- Cash Handling:
- Operate the cash register to process customer transactions.
- Handle cash and provide change accurately.
- Follow all company procedures regarding cash handling and register operation.
- Cleaning and Maintenance:
- Keep the restaurant clean and organized (e.g., dining area, kitchen, restrooms).
- Ensure kitchen equipment and utensils are cleaned and sanitized regularly.
- Perform general housekeeping duties as needed.
- Team Collaboration:
- Work together with other team members to ensure the restaurant runs smoothly.
- Assist in training new team members when necessary.
- Follow all health, safety, and company guidelines.
- Food Safety and Quality Control:
- Ensure that food safety standards are followed at all times.
- Monitor food products for quality and freshness.
- Restock supplies as needed to maintain smooth operations.
- Drive-Thru and Other Operations:
- Operate the drive-thru window, taking orders, and serving customers.
- Assist with other restaurant tasks as needed (e.g., stocking, setting up for the shift).
Skills and Qualifications:
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment.
- Basic math skills for handling cash and processing orders.
- Team-oriented with a positive attitude.
- Prior experience in fast food or customer service is a plus but not required.
Physical Requirements:
- Ability to stand for extended periods.
- Capable of lifting moderate weights (e.g., food trays, boxes, etc.).
Schedule:
- Flexible hours, including nights, weekends, and holidays.
This position may vary slightly depending on location and specific store needs, but it generally involves a combination of customer service, food prep, and teamwork in a fast-paced environment.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
Salary : $50,000 - $55,000