What are the responsibilities and job description for the Administrative Assistant position at Scan Design of Florida?
If you thrive on being part of a team that is committed to excellent customer service, then consider putting your energy to work at Scan Design. We are currently looking for an Admin Assistant to join our team.
About Us:
We are a high quality furniture retailer "Delivering Dreams through Timeless Design" with a focus on our core values of commitment, pride and passion. We search the world to bring our customers the very best selection of quality home furnishings, then back it with unmatched customer service from the showroom through delivery, and beyond. With a solid reputation in Florida for over 53 years, we have been thriving since 1969. Adhering to our values empowers the employees of Scan Design to take pride in being ambassadors of the brand while DELIVERING DREAMS THROUGH TIMELESS DESIGN.
Visit our website at www.scandesign.com for more information.
What we offer:
- Health, Dental, Vision,
- Life Insurance and Disability
- 401(k) with matching
- PTO and more
Summary:
The Administrative Assistant provides the Store Manager and subsequent teams with day-to-day support to ensure the client experience far exceeds expectations. This position will support multiple stores. The work schedule is 5 days per week and may include weekend days.
Responsibilities and Duties
- Responsible for balancing and reconciling daily sales orders and /or delivery paperwork, for each location of responsibility
- Run, analyze, and work multiple reports for pricing, data collection and analysis, and auditing
- Run, analyze, and work multiple aspects of reporting, orders, invoicing, transfer initiation and verification, and inventory coding
- Utilize specialty software to generate service requests, exchange orders and parts orders, submit chargebacks and other processes as needed
- Support the daily functions for the store to include answering calls, clearing voicemail boxes, scanning & downloading data
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Customer service support to include customer contact for any of the following: payment options, refunds, and delivery
confirmation or service calls - Making bank deposits and reconciling petty cash
- Prepare for and participate in price changes and inventory cycles
- Identify issues on the sales floor and alert manager
- Assist with keeping the back-office and showroom area clean and organized
- Backup and train for other locations as needed
- Permanent or temporary duties as assigned
- 3 years of customer service experience preferred
- 1 years of experience with orders, invoicing, and billing a plus
- High School diploma or equivalent
- Must be organized, flexible, and detail oriented
- Experience with retail environment preferred
- Experience with working for multiple locations
Other Information:
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, but should not be considered an all-inclusive listing. All potential hires must pass a background and drug screening prior to hire. We are an equal opportunity employer and drug free workplace.
