Millwork Sales Support

• Medical with HSA or FSA to choose from
• Dental
• Vision
• 401(k) with matching options
• ESOP (Employee Stock Option Program) ESOP
• Employee discount
• Paid Time Off
• Much more.....

• Millwork / Building Material Industry: 5 years
• Millwork estimating and sales experience
• Customer Service: 3 years

If you feel this could be the right job for you, please review detailed job description below and submit your resume.

Job Description:

POSITION SUMMARY: Grow Brooklyn Park Manufacturing (BPM) millwork sales by promoting BPM products and services amongst all Scherer Bros. Sales Associates including Sales Center, Senior Sales & Sales Support. Serve as liaison between SBL Sales and BPM’s Operations, Purchasing, Order Management and Manufacturing staff to further BPM’s sales growth, market share and profitability. Collaborate with the BPM team in maintaining pricing, purchasing, product selection and operational standards which best support the need of the customer and continued growth of BPM’s products and services.

ESSENTIAL FUNCTIONS:

• Collaborate with BPM Purchasing, Sales Center Manager and Sales Managers to ensure up-to-date product displays, samples and literature

• Establish a consistent travel schedule to all SBL sites, visiting each a minimum of once per week

• Conduct jobsite visits/trim walks as needed

• Partner with Sales in resolving customer concerns

• Recognize and celebrate victories and outstanding performance

• Conduct Sales training and field Sales inquiries on all BPM millwork price tools and configurators, understanding of product multipliers & margins

• Collaborate with Sales and BPM staff to remove roadblocks which may presently compromise sales, customer satisfaction and/or loyalty

• Work with BPM Operations, Order Management and Manufacturing teams to establish and maintain high standards for customer service

• Evaluate competitor pricing (wholesale and other retail dealer) offerings to ensure proper margins and market competitiveness

• Participate in regular meetings with BPM and SBL Sales management teams to monitor progress

• Participate in millwork sales/promotional events within and outside SBL

• Provide support for researching and resolving product warranty/quality claims

3. Millwork Product Knowledge & Sales Training on all categories – including but not limited to:

• Exterior Doors (Sock and SPO offerings for wood, steel & fiberglass)

• Interior Doors (stock and SPO offerings)

• Stock Interior Molding offerings

• Interior stair parts offerings (wood, wrought iron, etc.)

• Specialty Shop and custom milling products/services

• FarNorth Sash

• Window Service offerings

• Properly walking a job and measuring a millwork takeoff

• Proper millwork estimating (doors, trim, stair parts, etc.)

• Proper entry of BisTrack sales orders, related PO’s, etc. for all BPM products

• Millwork product and installation training for Sales teams, customers and architects

EDUCATION & EXPERIENCE:

• High School diploma or equivalent

• A minimum of five years of building products experience

• Millwork estimating and sales experience preferred

KNOWLEDGE, SKILLS & ABILITIES:

1. Excellent communication skills both written and verbal

2. Demonstrate a positive company image in attitude, dialogue and professionalism

3. Knowledge of millwork products and related products

4. Proven skills in customer service and customer service training

5. Knowledge of construction and contracting processes

6. Ability to motivate a team to high levels of performance

7. Excellent organization skills and attention to detail

8. Knowledge of Continuous Improvement principles

9. Working knowledge of Microsoft Office programs (Word, Excel, Outlook, etc.) and BisTrack

10. Proficient in BlueBeam estimating/takeoff software

11. Negotiating and problem solving skills

PHYSICAL DEMANDS:

1. Local travel required

2. Computer work requires hand/finger/ wrist dexterity

3. Sitting for extended periods of time

4. Ability to lift up to 50 lbs. occasionally

5. Ability to work flexible and extended hours when needed

ENVIRONMENT & PHYSICAL WORKING CONDITIONS:

1. Majority of work to occur in an office environment

LICENSE(S) AND/OR CERTIFICATE(S):

1. Valid Driver’s license with an acceptable driving record