What are the responsibilities and job description for the Director of Quality and Customer Experience position at Schneider Electric?
Customer-Focused Leadership
Schneider Electric is committed to delivering exceptional customer experiences. As the Director of CS&Q, you will play a key role in shaping our customer satisfaction and quality initiatives. Your leadership will drive continuous improvement, foster a culture of quality, and elevate customer satisfaction to new heights.
Your Expertise
* Technical expertise in quality management, including design reliability, verification, and validation.
* Proven experience in leading quality programs and methods (e.g., Design for Reliability, APQP, 8D).
* Strong leadership skills, with the ability to manage and develop high-performing teams.
* Excellent communication and interpersonal skills, with the ability to represent and advocate for the customer within the business.
What We Offer
* Opportunities for professional development and career advancement.
* A dynamic and supportive work environment.
* The chance to make a significant impact on our customer satisfaction and quality initiatives.
Schneider Electric is committed to delivering exceptional customer experiences. As the Director of CS&Q, you will play a key role in shaping our customer satisfaction and quality initiatives. Your leadership will drive continuous improvement, foster a culture of quality, and elevate customer satisfaction to new heights.
Your Expertise
* Technical expertise in quality management, including design reliability, verification, and validation.
* Proven experience in leading quality programs and methods (e.g., Design for Reliability, APQP, 8D).
* Strong leadership skills, with the ability to manage and develop high-performing teams.
* Excellent communication and interpersonal skills, with the ability to represent and advocate for the customer within the business.
What We Offer
* Opportunities for professional development and career advancement.
* A dynamic and supportive work environment.
* The chance to make a significant impact on our customer satisfaction and quality initiatives.
