What are the responsibilities and job description for the Subaru Service Manager position at Schomp Automotive Group?
Job Description :
Location : 580 S Havana St, Aurora, CO 80012
Employment Type : Full Time
Pay Range : $110,000 - $140,000
The application window is expected to close on January 31, 2025
Guided by our core values, our Service Team focuses on the guest experience and going the extra mile to exceed their expectations. If you are someone who likes providing the highest level of hospitality in all situations, we have the job for you! Our organization is a place with limitless advancement opportunities...if you're looking for a career, not just a job, we hope you will consider Schomp Automotive.
Responsibilities :
- Responsible for the Service department customer satisfaction scores, which must be maintained at or above the manufacturer's benchmark level.
- Maintain departmental compliance with manufacturer warranty and policy procedures.
- Ensure an efficient team environment, support Shop Foreman with providing correct work mix.
- Ability to correctly set and maintain team budgets to meet store gross profit expectations.
- Meet with Service Advisors regularly to review goals / objectives. Develop and support action plans to help the Service team achieve their goals / objectives.
- Advanced knowledge of fixed operations, management, and wholesale relations.
- Responsible for Service Department metrics including Shop targets on Comebacks, Productivity, Efficiency, CP / RO ELR targets, and CP hours per RO targets.
- Interact with all customers in an enthusiastic, professional, courteous, and helpful manner, striving for complete customer satisfaction at all times. Promptly follow-up with customers and fully answer their questions and address their concerns.
Requirements :
Why Schomp :
Schomp Automotive Group is an Equal Opportunity Employer
The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, region- specific benefits.
If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to HRTEAM@schomp.com or contact 720-800-6265.
Salary : $110,000 - $140,000
