Demo

IT Intern

Schuber Mitchell Homes
Joplin, MO Intern
POSTED ON 1/1/2025 CLOSED ON 2/1/2025

What are the responsibilities and job description for the IT Intern position at Schuber Mitchell Homes?

Position Summary

The Information Technology Intern provides day-to-day support for end user requests related to software, hardware, and peripherals and ensures timely resolution.

Essential Duties And Responsibilities

  • Assists in fielding support calls, chats, emails, or other communications from users
  • Applies basic knowledge of computer software, hardware, and procedures to solve problems
  • Coordinates services for software and hardware configuration, repair, or replacement
  • Assists IT managed service provider with the purchase, installation, and set up of new hardware, software, and peripherals
  • Assists in training users and maintaining business systems knowledge bases
  • Upholds and maintains IT policies and procedures knowledge base
  • Performs other related duties as assigned

Qualifications And Skills

  • Basic understanding of information systems, mobile devices, and other technical products is desired
  • Excellent interpersonal skills and ability to effectively communicate with teams across the entire organization
  • Familiarity with Windows operating systems, Microsoft Office Applications required; familiarity with Apple hardware and software technology preferred
  • Strong organizational and time management skills required to be successful working in a fast-paced environment with frequently shifting priorities

Work Environment And Physical Requirements

  • Works in a temperature-controlled environment, with low noise levels
  • Prolonged periods of sitting required
  • Occasionally required to walk, stand, lift, pull, or push objects weighing up to 15 pounds
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