Team Leader/Banquet Captain

Position Summary:
We are seeking a dynamic and responsible Team Leader to oversee Breakfast and Banquet Services, ensuring smooth operations, high service standards, and a positive guest experience. The ideal candidate will be a highly organized individual with a passion for hospitality, able to supervise a team and be available to work all weekends.

Key Responsibilities:

• Supervise and coordinate the Breakfast and Banquet teams to ensure efficient and high-quality service.
• Lead the team in maintaining the highest standards of cleanliness, hospitality, and presentation.
• Ensure breakfast service is delivered on time and to the expected standard.
• Oversee the setup, service, and breakdown of banquet events, ensuring guest satisfaction at all stages.
• Collaborate with the kitchen and bar teams to ensure that food and beverage offerings are executed properly.
• Manage guest inquiries, complaints, and special requests promptly and professionally.
• Monitor the performance of team members, offering support and guidance where needed.
• Ensure compliance with health and safety regulations at all times.
• Perform inventory checks for breakfast and banquet supplies.
• Ensure all team members adhere to company policies, procedures, and quality standards.
• Must work with Executive Chef to do weekly employee schedules.

Qualifications:

• Proven experience in a similar leadership role within the food and beverage industry.
• Strong organizational and multitasking skills.
• Proficient in Micros is a plus.
• Excellent communication and interpersonal skills.
• Ability to motivate and lead a team effectively.
• High attention to detail and a passion for providing exceptional guest experiences.
• Must be available to work all weekends (both breakfast and banquet services).
• Flexible and able to work in a fast-paced environment.
• Knowledge of local alcohol serving practices and standards
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations

EDUCATION AND EXPERIENCE

• Minimum of High School education, post-high school education preferred
• Minimum of one (1) year in similar role required
• Food safety certification preferred

Additional Requirements:

• Direct report to Executive Chef
• Ability to lift and carry items up to 30 pounds.
• Must be able to stand for extended periods.
• Weekend and holiday availability is required.

Work today, get paid today! Emerald Hospitality Associates believes you should be in control of your income, that's why we're proud to partner with DailyPay, giving you access to your money when and where you need it!

What's in it for you? When you join EHA you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! EHA provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

Our Company: Emerald Hospitality Associates is a hotel development and management company that prides itself on building long-term relationships with both people and organizations. We specialize in the hotel management and development of full service and upscale focused service hotels. Founded in 1999, our mission focuses on serving our guests, clients and staff as a premier hospitality management and consulting firm, applying personal and corporate integrity to each task thereby providing effective, results-oriented, innovative service that generates true value and commitment to excellence.

PERKS/BENEFITS

• Work Today, Get Paid today with Daily Pay!
• Track your daily income with updates after every shift you work
• Transfer your earnings instantly or next day
• Automatically save a portion of your paycheck

In addition to DailyPay, Emerald Hospitality Associates offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more!

• Emerald Hospitality Associates is an Equal Opportunity Employer.