What are the responsibilities and job description for the Client Support Specialist position at sci sales?
Job Title: Client Support Specialist – Fuel Management Industry
Location: Clearwater, Florida
Company: SCI Sales LLC
About Us:
SCI Sales LLC, established in 2002 and based in Clearwater, FL, is a leading provider of innovative wireless fleet and fuel management solutions. We specialize in delivering cutting-edge products and services to help businesses streamline their operations and enhance fuel efficiency.
Job Overview:
As a Client Support Specialist, you'll be at the heart of our customer experience, helping clients solve problems, providing hands-on solutions, and ensuring they get the most out of our fuel management services. You’ll be the go-to person for our clients, ensuring their needs are met quickly, efficiently, and with a smile. If you're an energetic self-starter who thrives in a high-energy environment, we want YOU to join our team!
What You’ll Do:
- Be the Face of Our Brand: Provide fast, friendly, and professional support to clients by phone, email, and chat – no challenge is too big!
- Solve Problems Like a Pro: Handle client issues from fuel delivery to system troubleshooting with confidence and clarity, ensuring they leave the conversation happy.
- Fuel Your Clients’ Success: Advise clients on fuel best practices, cost-saving strategies, and how to maximize the power of our fuel management tools.
- Coordinate Smooth Operations: Work with the operations team to ensure our services are timely and accurate. Your communication keeps everything running like a well-oiled machine!
- Drive Client Satisfaction: Build strong relationships, earn trust, and keep our clients coming back by always delivering solutions with energy and enthusiasm.
- Go the Extra Mile: Anticipate client needs, deliver exceptional support, and always look for ways to improve our processes and services.
What You Bring:
- Experience That Matters: Previous experience in customer support or a related field (bonus points for experience in fuel, energy, or logistics).
- Clear Communication: You’re a pro at talking to people and making complex issues easy to understand.
- Problem-Solving Power: You think on your feet and love tackling new challenges.
- Tech-Savvy: You’re comfortable with CRM systems and Microsoft Office Suite.
- Energy and Enthusiasm: Your positive attitude is contagious, and you thrive in a busy environment.
- Industry Knowledge (Optional): If you have knowledge of fuel management or logistics, that's a huge plus!
Why You’ll Love Working Here:
- Competitive Pay: We value our team and offer competitive salaries.
- Career Growth: We believe in promoting from within and providing opportunities to grow your career.
- A Fun, Collaborative Team: We work hard, but we also know how to have fun. Join a team that supports and challenges each other.
- Impact: Your work will have a direct impact on our clients’ success and our company’s growth.
Apply Today to Join the SCI Sales LLC Team!
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- Paid time off
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Clearwater, FL 33756 (Preferred)
Ability to Relocate:
- Clearwater, FL 33756: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000