What are the responsibilities and job description for the Collections Officer position at Scott County, MN?
Salary : $62,254.00 - $73,237.00 Annually
Location : Shakopee, MN
Job Type : Full Time
Job Number : 2025-00010
Division : Health & Human Services
Department : Health & Human Services Finance
Opening Date : 01 / 30 / 2025
Closing Date : 2 / 13 / 2025 11 : 59 PM Central
FLSA : Non-Exempt
Bargaining Unit : 300
Job Summary
The eligible register developed from this posting may be used to fill future FT and PT vacancies within this classification.
Performs a variety of complex, technical, and professional tasks related to the collection of debts owed the County. Utilizes considerable knowledge of Federal, State, and local statutes and extensive understanding of County policies and procedures to increase County revenues. Work is typically performed in an office setting.
Essential Duties
Prepares all legal documents for court actions in civil, district, and probate court. Provides court with credible documentation, testimony, and facts of cases.
Negotiates and enforces statutory issues with all interested parties, including attorneys in private meetings and court processes. Negotiates payment compliance agreements and settlements or enforce judgments, and liens in court.
Maintains, evaluates, and negotiates complex cases involving public assistance, child care, foster care, out-of-home placement, mental health, and community corrections to arrange payment terms favorable to the County.
Ensures collection efforts are in compliance with County, State and Federal guidelines, rules, regulations, statutes, policies, and service level agreements governing the collection of debt.
Determines financial information to complete appropriate adjustments setting a sliding fee to reconcile account balances for multiple departments within the County.
Analyzes cases to determine appropriate collection efforts through speaking with clients and attorneys to assess a solution whether voluntarily or through legal action.
Writes legal documents for MA estate recovery / probate cases that require analysis, trade, and sale of personal property for cash due to the County.
Utilizes skip tracing software to research and / or locate updated client residence or location.
Resolves problems that arise with client billing and receipting for multiple program areas involving various fees from several computer systems. Allocates revenue generated by department to County, state, and federal agencies.
Works the hours and / or shifts assigned and begins and ends work on time.
Performs other related duties as required or assigned.
Minimum Qualifications
Requires equivalency of a high school diploma / GED and 4 years collections experience. A bachelor's degree in accounting, finance, or related field may substitute for experience. Preference given for collections experience in a government setting involving estate recovery, court action, and the ability to evaluate and negotiate cases involving public assistance, child care, foster care, out-of-home placement, mental health, and community corrections to arrange payment terms.
Selection Process
Selection for this position will be based on a minimum qualifications screening and rating of training and experience. Top candidates will be forwarded to the hiring manager or supervisor for consideration for interview and / or additional assessments. Final selection will include a background check and approval by the County Board.
If you require accommodations or have any other questions regarding this job posting, please call the Scott County Employee Relations department at 952-496-8103 and reference the posting title and number.
If you have questions about the hiring process, please visit :
Note - Intermittent, Temporary, and PT positions less than 20 hrs per week are not eligible for benefits.
Benefits : (Benefit offerings can and do change on occasion.)
A comprehensive benefits package is provided for all employees who work 20 hours per week or more. For detailed benefit information visit the Scott County Benefit Hub at
- Health Insurance - Four-tier plan option available
- Dental Insurance - Four-tier plan option available
- Life Insurance
- Flexible (Pre-Tax) Spending Accounts
- Post-Retirement Health Care Savings Plan
- Long-Term Disability
- 11 paid holidays annually
- Paid Time Off (PTO) or Vacation & Sick Leave
- Paid Parental Leave
- Employee Assistance Program
- PERA (Public Employee's Retirement Association) Retirement Plans
- On-Site Occupational Health Nurse
- Active Health & Safety Teams, Committees, and Programs
Other great benefits available :
Scott County has adopted a Total Rewards philosophy!
Scott County is an employer of choice, supporting, encouraging, and engaging employees through focused employee investments and workplace programs and offerings that promote and foster individual and organizational well-being. The net result of this philosophy is public service excellence.
Our goal is to address the multiple facets of employee well-being via 6 different program delivery "buckets." These buckets encompass different topic areas, benefits, and initiatives that the County invests in to achieve Total Rewards. These buckets include physical health, workplace social / belonging, work / life balance, financial security, training and development, and emotional health.
Please read this question and the answer choices carefully. You must meet one (1) of the following minimum qualifications to qualify for the Collections Officer position. Please indicate which of the following minimum qualifications you possess :
Please briefly describe the experience you listed in the previous question :
If you possess a degree(s), please list the degree(s) you possess and your program area of focus (e.g. BS in Education) :
Do you have collections experience in the following areas : (Please select all with which you have experience)
Please briefly describe the experience you listed in the previous question :
Do you have collections experience working with the following : (Please select all with which you have experience)
Please briefly describe the experience you listed in the previous question :
Please select the following computer software / apps you have experience working with : (Please select all with which you have experience)
Please briefly describe the experience you listed in the previous question :
Are you bi- or multi- lingual?
Is there anything else you want to add that is pertinent to this position?
Required Question
Salary : $62,254 - $73,237
