What are the responsibilities and job description for the IT Support Technician position at Seacrets?
Seacrets opened in 1988 as a Jamaican-themed, locals-only tiki bar serving cool drinks, tasty island recipes and great live entertainment on the Assawoman Bay. Since then, it has become one of the largest entertainment resorts in the U.S., featuring 18 unique bars, 5 performance areas, a casual dining restaurant, a clothing line, liquor store, boutique, distillery and even a world-famous radio station. Seacrets has a capacity of over 4600 people, and a staff of 500 employees during the summer months.
PREFERRED CANDIDATE IS FAMILIAR WITH:
- Concepts like WAN, LAN, TCP, VLAN, VPN, SSH, DNS, DHCP
- Microsoft Software including Microsoft Office, MS Servers in an Active Directory domain environment.
- Google Workspace tools, such as Google Drive, Gmail and Google Sheets.
- Quickbooks administrative support.
- MDM platforms for Apple hardware (iPads, OSX Based Apple PC's)
- Digital signage and scheduling software like Daktronics.
- Terrestrial and internet radio broadcast concepts and hardware.
- Web streaming platforms such as Box Cast, and similar.
- Some familiarity with an on-site PBX based digital phone system preferred.
- Some experience working with Raspberry Pi's
CANDIDATE PREFERABLY HAS 3 YEARS EXPERIENCE WITH:
- Supporting end users with software and hardware issues, including laptops, PCs, MFP style network printers, and point of sale.
- Retail and restaurant point of sale platforms.
- Oracle Micros Simphony
- Toast Point of Sale
- Meraki Networks, and Ubiquiti Unifi products.
- ENCO DAD or similar radio automation software and equipment.
CANDIDATE MUST:
- Be able to carry 50lbs or more.
- Be capable of communicating clearly with Third Party Vendors and following up on cases.
- Be willing to work weekends and nights when required.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $45,000 - $55,000
