Demo
Salary Resume Critique Job Openings

IT Support Technician (Sr. Computer Technician) (M)

SimIS Inc.
Virginia, VA Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/10/2025

Job Description

Job Description

REMOTE

Who We Are :  Founded in 2007, SimIS Inc. is an innovative information technology solution Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilities, and then secures the enterprise from internal and external threats compliant with Federal, State, and industry standard governance to ensure client mission success. Our performance standard is “excellence,” with an outcomes-based, quality focus in our services and products, guided by our core values of honesty (in word and deed), relationships (confidence and trust with clients and partners), teamwork (shared goals, mission, and purpose), loyalty (allegiance to our client and team), and importance of others (work and win as a team).

SimIS is currently recruiting for the listed position and is contingent upon award .

Job Description :

The ideal candidate serves as a senior-level technical resource responsible for maintaining computer system continuity, providing advanced technical support, and ensuring optimal performance of computing assets. This role combines hands-on technical expertise with customer service excellence to support our customer's technology needs.

The candidate performs the following specific assignments :

  • Provide advanced technical support for hardware, software, and network issues
  • Install, configure, and maintain computer systems and peripherals
  • Diagnose and resolve complex technical problems
  • Manage new hire system setups and equipment deployment
  • Monitor and maintain IT inventory and asset management systems
  • Handle escalated support tickets and complex technical issues
  • Document technical solutions and maintain knowledge base
  • Implement preventive maintenance procedures
  • Support infrastructure projects and system upgrades
  • Provide after-hours support as needed

Experience Required :

  • Associate's degree in IT, Computer Science, or related field
  • 3-5 years of progressive IT support experience
  • Proven track record of resolving complex technical issues
  • Strong documentation and communication skills
  • Experience with help desk ticketing systems
  • Hardware repair and maintenance expertise

    • Experience Desired :

  • Experience with Oracle Cloud configuration and setup
  • Ability to travel to DoD sites as needed
  • Experience with DoD documentation requirements
  • Knowledge of federal acquisition regulations
  • Understanding of cybersecurity requirements
  • Ability to obtain and maintain security clearance

    • Special Skills / Knowledge / Training Required / Desired :

  • CompTIA A
  • CompTIA Network
  • Microsoft Certified Professional
  • Apple Certified Support Professional
  • ITIL Foundation

    • Benefits :

  • Medical, Dental, and Vision
  • Short Term Disability (at no cost to you) and Long Term Disability
  • Life Insurance
  • Flex Spending Accounts (FSA)
  • 401(k) Savings Plan
  • Tuition Assistance Program
  • Professional Development
  • Paid Time Off (PTO)
  • 11 Federal Holidays each year

    • SimIS, Inc. is an AA / EOE / M / F / Disability / VET / Drug Free Employer

    Powered by JazzHR

    YJAEIKGc9S

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a IT Support Technician (Sr. Computer Technician) (M)?

    Sign up to receive alerts about other jobs on the IT Support Technician (Sr. Computer Technician) (M) career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $45,792 - $56,381
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $45,792 - $56,381
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $70,114 - $86,563
    Income Estimation: 
    $70,114 - $86,563
    Income Estimation: 
    $79,786 - $100,362
    Employees: Get a Salary Increase
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at SimIS Inc.

    Project Lead (C)
    SimIS Inc.
    Hired Organization Address Dahlgren, VA Full Time
    Job Description Job Description ONSITE Who We Are : Founded in 2007, SimIS Inc. is an innovative information technology ...
    Administrative Assistant (Part Time)
    SimIS Inc.
    Hired Organization Address Suffolk, VA Part Time
    Job Description Job Description Who We Are : Founded in 2007, SimIS, Inc. is an innovative information technology soluti...
    Senior System Administrator (C)
    SimIS Inc.
    Hired Organization Address Dahlgren, VA Full Time
    Job Description Job Description ONSITE Who We Are : Founded in 2007, SimIS Inc. is an innovative information technology ...
    Program Manager (C)
    SimIS Inc.
    Hired Organization Address Dahlgren, VA Full Time
    ONSITE Who We Are: Founded in 2007, SimIS Inc. is an innovative information technology solution Veteran Owned Small Busi...
    View More Jobs at SimIS Inc.

    Not the job you're looking for? Here are some other IT Support Technician (Sr. Computer Technician) (M) jobs in the Virginia, VA area that may be a better fit.

    IT Support Technician 3

    Mythics, LLC, Virginia, VA

    IT Support Technician - Consultant/Freelance

    Techmate, Virginia, VA

    View More Jobs

    AI Assistant is available now!

    Feel free to start your new journey!