IT Manager

As the IT Manager, you will play a pivotal role in bridging the technical and business aspects of the company’s operations. This hybrid role will oversee technology management across the organization. You will manage relationships with third-party vendors, oversee cloud infrastructure, cybersecurity, technology support and business applications, and ensure systems are optimized for performance, cost-efficiency, and security. This role requires strong leadership, problem-solving skills, and a deep understanding of the trade-offs between performance, cost, and scope.

Key Responsibilities:

• IT Strategy & Leadership:
• Develop and execute IT strategies that align with the business objectives of each company in the portfolio.
• Act as the primary IT point of contact for the leadership team, translating business requirements into technology solutions.
• Lead IT initiatives, including cloud migration (Azure platform), cybersecurity, data management, and system integrations.
• Cloud Infrastructure & Systems Management:
• Oversee the management and optimization of cloud-hosted systems, including specialized applications like Spotfire for data analytics, GIS, and SQL-based accounting systems.
• Ensure robust system performance for multi-terabyte databases and business applications that interact with complex data.
• Manage and improve data flow between applications, cloud platforms, and third-party vendors.
• Cybersecurity & Compliance:
• Oversee the Implementation and management of cybersecurity strategies to protect the firm’s IT infrastructure, data, and sensitive information, ensuring compliance with SOX and other regulatory requirements.
• Lead vulnerability assessments, penetration testing, and IT audits in partnership with third-party cybersecurity auditors.
• Develop and maintain disaster recovery (DR) plans and ensure adherence to cybersecurity policies and IT general controls.
• Vendor & Relationship Management:
• Oversee relationships with third-party service providers, including managed service providers (MSPs), virtual CIOs, and database administrators.
• Manage hardware procurement, including evaluating cost-effective solutions for laptops and other technology needs.
• Ensure that vendor contracts and services are optimized for cost, service quality, and performance.
• Project Management & Business Support:
• Manage IT projects, balancing the needs of the business with available resources, scope, and timeline.
• Act as a coordinator between IT and business units to ensure IT solutions support business goals and processes.
• Drive ongoing improvements in IT systems to enhance operational efficiency and reduce costs where possible.
• Team & Process Development:
• Develop and lead IT, including vendor management through outsourced partners, supporting growth and operational needs across the portfolio companies.
• Provide leadership and mentoring, cultivating intellectual curiosity, and a proactive approach to problem-solving.
• Design and improve IT processes to streamline operations and ensure system reliability and scalability.

Qualifications:

• Education:
• Bachelor’s degree in Information Technology, Computer Science, or a related field. (Advanced certifications or degrees are a plus.)
• Experience:
• 7-10 years of IT management experience, ideally in a complex, multi-business unit environment
• Extensive experience with cloud platforms, particularly Azure, and hands-on experience with data-intensive applications, SQL databases, and business analytics tools like Spotfire.
• Strong Microsoft platform understanding including O365 and associated tools.
• Preferred experience managing third party service providers, IT Service desk, and network operations.
• Previous experience with hardware procurement and evaluating cost-effective IT solutions, including non-data-intensive apps in the cloud.
• Skills & Competencies:
• Strong leadership and management skills, with the ability to translate technical needs into business solutions.
• Intellectual curiosity and a proactive, ownership-driven approach to problem-solving and decision-making.
• Ability to balance the trade-offs between performance, cost, scope, and response times.
• Experience overseeing the management of multi-terabyte databases and integrating applications with cloud environments.
• Strong understanding of cybersecurity protocols and risk management strategies.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with senior leadership and cross-functional teams.
• Experience in vendor management, including the evaluation of new solutions and contract negotiations.