Owner Liaison

Job Summary

We offer competitive salary, great benefits, and work that matters to our community.

The Organization: The Seattle Housing Authority (SHA) is a growing, innovative, and mission-driven agency; our headquarters is nestled in vibrant Lower Queen Anne, with numerous field offices operating across the city of Seattle. We are committed to housing equity throughout the city, fostering an inclusive workplace for our 800 employees. Our focus is expanding housing opportunities, building strong communities, and promoting race and social justice equity.

SHA's talented workforce has made us a nationally recognized leader in housing and development. We embrace diversity and create an environment where employees can thrive. Benefits include competitive pay, flexible work arrangements, learning opportunities, and affinity groups.

At SHA, we value your unique perspective and background. We encourage you to apply, even if you don't meet every qualification. Our hiring practices prioritize diversity and equity. Learn more in our diversity policy and equity policy.

The position: We are hiring for an Owner Liaison position. The role involves maintaining and developing housing provider relationships, promoting retention, and performing private market outreach for the Housing Choice Voucher (HCV) program. Responsibilities include providing exceptional customer service to housing providers, ensuring timely inspections, Housing Assistance Payments (HAP), and rent increases, and conducting Initial Housing Quality Standard Inspections if needed.

How to Apply:

• Complete the online NeoGov application by clicking the Apply button in the upper right-hand corner of this posting.
  • The work experience and education sections should be updated with your latest information. SHA does not accept external attachments for resumes and cover letters.
  • Answer the Agency-Wide questions. Please note that if this is not your first SHA application, you should still review and update the agency-wide questions.
  • Answer the supplemental questions, if applicable.

The ideal candidate has:

• Bachelor’s degree in Marketing, Human Services, Social Services, Social Work, or related fields OR an additional four years of relevant work experience.
• Two years of experience in property management or program administration within public or subsidized housing programs, or related fields.
• Valid Washington Driver's License with an insurable driving record.

What will you do?

• Develop and market a strategy to engage private housing providers.
• Train new housing providers through workshops and meetings.
• Improve unit referrals and reduce lease violations.
• Promote partnerships with the City of Seattle and community partners.
• Serve as the primary contact for housing providers.
• Maintain and expand the HCV Landlord Portal.
• Provide technical assistance and resolve complex cases.
• Represent SHA's HCV program in presentations and trade shows.
• Ensure HCV participants access high-opportunity neighborhoods.
• Address housing provider complaints and inquiries.

For additional information on the job, please see the full job description.

The Location: 101 Elliott Ave W, Seattle, WA 98119

Why Should You Apply?

• Competitive salary
• Great benefits
  • We offer medical, dental, vision insurance, and Public Employees' Retirement (PERS).
  • We also offer generous paid leave and holidays.
• Reasonable hours
  • Opportunity for part-time remote work, depending on position.
• Opportunities for additional on-the-job training