Parking Enforcement Officer

Description

Job Title: Parking Enforcement Officer (PEO)

Location: City of Chicago

Principal Job Duties:

• Patrol Assigned Areas: Enforce parking regulations and restrictions on foot, in vehicles, or on bicycles.
• Team and Independent Work: Operate independently or with a team member, reporting to a field supervisor.
• Issue Citations: Generate written and/or computer-based parking citations, and transfer citation data to a centralized system.
• Customer Complaints: Resolve customer complaints in accordance with established policies and procedures.
• Special Event Support: Provide enforcement support for events involving the Chicago Cubs, Chicago White Sox, Chicago Blackhawks, Chicago Bulls, Chicago Bears, and other city events as requested.
• Outdoor Work: Work outdoors for entire shifts (6-8 hours) in all weather conditions, including rain, snow, and heat.

Schedule:

• Flexible Hours: Must be open to full-time positions based on business needs.
• Varied Shifts: The working schedule includes weekday, weekend, and holiday hours.
• Current Open Position Schedule:
  • 2:45 PM - 11:15 PM
  • 5:45 PM - 2:15 AM

Benefits:

• Union Job: Includes free medical coverage.
• Medical Stipend: Medical coverage can be waived, and the employee will receive a stipend of $250.00 monthly.
• Leave Accrual: Vacation and sick days accrue after 6 months of employment.

Equal Employment Opportunity:

• EEO/M/F/D

Here's an updated section for Required Skills, Experience, and Physical Demands to add to the Parking Enforcement Officer (PEO) job description:

Required Skills and Experience:

• High school graduate or equivalent required.
• Previous customer service experience is a plus.
• Conflict management skills to handle sometimes confrontational situations with the public protesting a citation.
• Computer literacy to enter data into handheld devices.
• Must be on a payment plan for unpaid parking tickets in the City of Chicago.
• Transportation to and from the client's Shift Briefing area is required.

Physical Demands:

• Willingness to work in various weather conditions such as heat, wind, snow, rain, etc.
• Ability to lift, push, and pull at least 25 pounds.
• Ability to stand, walk, and run for extended periods.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

Salary : $18