Director of Operations

Are you a strategic leader ready to drive operational excellence and shape the future of a national security services company? At SecureConnect, we’re on a mission to deliver unparalleled service, innovation, and quality across the country. We’re looking for a dynamic Director of Operations to lead our operational strategy, elevate service delivery, and foster relationships with our national roster of contractors.

What You’ll Do

As the Director of Operations, you’ll be at the helm of our national security services, leading with purpose and vision. Your responsibilities will include:

• Managing a large portfolio of national accounts to ensure seamless project execution and exceptional client satisfaction.
• Collaborating with the sales team to secure new contracts, expand national accounts, and contribute to business growth.
• Overseeing daily operations for both independent contractors and in-house installation teams, ensuring projects are delivered on time and to standard.
• Developing and implementing operational strategies that optimize efficiency, quality, and profitability.
• Building strong relationships with contractors, leading onboarding, training, and performance management efforts.
• Driving operational excellence through data analysis, performance metrics, and continuous improvement initiatives.
• Ensuring compliance with safety regulations, company policies, and industry standards.
• Leading cross-department collaboration to ensure cohesive operations and exceptional client experiences.
• Managing budgets, resources, and scaling operations to accommodate growth while maintaining high service standards.

Why Join SecureConnect?

• Leadership Impact: Play a key role in shaping the operational strategy of a growing national company.
• Growth Opportunities: Lead a high-performing team while scaling operations to support rapid expansion.
• Diverse Responsibilities: Enjoy a multifaceted role that spans strategy, operations, and relationship management.
• Collaborative Environment: Join a company culture that values innovation, teamwork, and accountability.
• AGILE Culture: We’re looking for leaders who embody Accountability, a Growth mindset, Integrity, Leadership, and a commitment to Everyday Improvement.

What You Bring

We’re seeking a results-driven leader with:

• Proven experience in project management, contractor relations, and operations within security, construction, or similar industries.
• Strong communication, negotiation, and relationship-building skills.
• Expertise in managing large budgets, national operations, and multi-regional programs.
• A customer-focused mindset with the ability to analyze data and drive client satisfaction.
• The flexibility and readiness to travel (10-20%) to oversee national operations.

Qualifications

Minimum Requirements:

• High school diploma or equivalent.
• 10 years of management experience.

Preferred Qualifications:

• Bachelor’s degree in business administration, operations management, or a related field.
• 10 years of management experience in construction, facilities maintenance, or security industries.
• Proficiency in operations software and project management tools.
• Knowledge of safety regulations and industry standards.

Special Qualifications:

• Must pass a criminal background check and maintain a good driving record.

Work Environment

You’ll work in a comfortable office environment with travel opportunities to oversee operations nationwide.

Join Our Team

If you’re ready to make a significant impact, lead national operations, and be part of a company that values innovation and excellence, we want to hear from you.

Apply today and help SecureConnect deliver the future of national security services!

Job Type: Full-time

Pay: $79,335.00 - $150,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $79,335 - $150,000