What are the responsibilities and job description for the Security Monitoring Specialist position at Securitas Electronic Security?
**About Us:**
Securitas Electronic Security is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. We have more than 13,000 colleagues in 40 countries who are focused daily on our purpose to help make your world a safer place.
We are committed to delivering an unparalleled client experience through our state-of-the-art 24/7 Alarm Monitoring Center. This full-time opportunity functions in our center as an Alarm Monitoring Representative working a 1st, 2nd, or 3rd shift schedule, which could include holidays and weekends.
As an Alarm Monitoring Operator, you will be responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. You will manage alarm events, verify security information, and notify emergency services as necessary. You will also ensure customers are properly notified of events, including logging all information into the automation system immediately and accurately.
The ideal candidate will have excellent communication skills, the ability to multitask, and a strong attention to detail. They will also be able to work effectively in a fast-paced environment and prioritize tasks accordingly.
We offer comprehensive benefits, including medical, dental, vision, and life insurance, 401K with 60% match up to 6% of salary, and paid vacation, holiday, and sick time. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we serve.
