What are the responsibilities and job description for the IT Assistant position at Sedona Staffing TX?
Job Description
Job Description
I T Assistant
Crouch Staffing Solutions, Inc. – Waco, TX
Crouch Staffing Solutions, Inc. is hiring an IT Assistant in Waco, TX to provide general support for the IT Department and assist company employees with computer-related needs. This role involves troubleshooting, installing, and maintaining hardware and software, handling user queries, and supporting cybersecurity efforts.
Essential Duties and Responsibilities :
- Set up new user equipment and accounts, including deployment and license management.
- Train end users on equipment and software usage.
- Diagnose and respond to support tickets, calls, emails, and in-person requests, ensuring timely resolution.
- Provide both in-person and remote IT support.
- Support Microsoft products such as Windows, Office 365, and cloud-based applications.
- Configure and support iPhone and iPad devices.
- Assist with audio / video conference setups for presentations and meetings.
- Maintain cybersecurity practices, including anti-malware, threat management, and anti-phishing technologies.
- Coordinate with vendors for hardware repairs (printers, laptops, etc.).
- Manage inventory of hardware and software assets.
- Support new IT projects, including hardware / software rollouts and system migrations.
- Perform system administration tasks for enterprise tools and platforms.
- Document IT processes and workflows.
- Occasionally travel to branch office locations as needed.
- Work closely with the IT Manager to ensure smooth operations.
Skills & Qualifications :
Additional Requirements :
Please apply at www.crouchstaffing.com
