What are the responsibilities and job description for the Dispatcher position at SEIDS?
Be part of something great
Southeast Independent Delivery Service was founded in 1999 and we partner with experienced, diligent and passionate people to deliver on our promise of quality customer service and safety. We understand that we are a team and our employees, owner-operators and contractors are at the forefront of our business, focusing on consistently providing the quality customer care our customers have come to expect from us.
The health of our employees is vital, and we offer a comprehensive benefits package that includes medical, dental, vision along with paid vacation time and holidays. We also offer a 401k Retirement Program because planning for the future is just as important as being a success in the present. We are proud to give all our team members the opportunity to earn a steady income and advance in their career.
What your day may look like:
- Track and monitor routes, ensuring delivery arrival within allotted timeframe
- Be communication center between customers, delivery contractors, retail stores, management and customer service
- Accurately document delivery exception on customers records
- Work closely with drivers, providing directions and scheduling assistance as needed
- Confirm delivery status, use of software to audit stops
- Other duties as assigned by supervisor
What we require:
- High school diploma or equivalent
- Microsoft Office Suite experience, with moderate Excel skills
- Excellent Organization and communication skills
- Detail oriented
Southeast Independent Delivery Service is an equal opportunity employer.
Applicants must be authorized to work in the U.S.
Brand: SEIDS
Address: 1920 Airport Road Lakeland, FL - 33811
Property Description: Lakeland Airport Annex
Property Number: 00096-SET