What are the responsibilities and job description for the Medical Front Desk Receptionist position at Select Urgent Care?
Full-time Positions for Medical Front Desk
We are seeking motivated cheerful front desk administrators to promote great care for our patients and foster a culture where everyone on our team looks forward to working with each other and caring for patients. You will have a unique opportunity to provide and shape health care delivery with a patient centered approach in a smaller community. Interviewing now for full time and part time positions.
Job Description:
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed
Ability to independently manage above job descriptions while providing great service and care to our patients. Must be hard working, friendly, and patient centered with efficiency in duties mentioned above in line with current policies and procedures. Triage and medical knowledge a plus.
All duties and responsibilities are to be performed in compliance with state and federal laws and regulations governing the legal scope of medical practices.
Adherence to standards of business conduct and compliance.
Job Types: Full-time, Part-time
Pay: $17.00 - $23.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $23