What are the responsibilities and job description for the DIRECTOR, PRODUCT MANAGEMENT – ECOMMERCE position at Seminole Hard Rock Support Services?
Overview
HRX is designed to drive Hard Rock’s evolution into a fully integrated, omni-channel ecosystem. By seamlessly bridging physical and digital experiences, HRX will add value to all Hard Rock divisions, becoming the digital gateway at every customer touchpoint.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
At Hard Rock, we believe every experience should be unforgettable. As the Director of HRX eCommerce, you will lead the strategy and vision for the Hard Rock Experience app, overseeing various business lines, including online bookings, merchandise, and more. You will collaborate with cross-functional teams to design and deliver seamless, personalized customer journeys across all digital touchpoints.
Responsibilities
- Lead and execute the strategy and product roadmap for Hard Rock’s Experience app, focusing on key areas such as merchandise, online bookings, and other digital offerings.
- Partner with Product, Design, Technology, and Marketing teams to create cohesive, engaging experiences that reflect Hard Rock’s brand and values.
- Optimize eCommerce sales through native apps and omni-channel user flows to drive revenue growth and enhance customer engagement.
- Build and mentor a high-performing team focused on innovation in digital and eCommerce experiences.
- Drive continuous improvement in app functionality, usability, and user experience, ensuring the app evolves to meet both customer needs and business goals.
Qualifications
J-18808-Ljbffr
