What are the responsibilities and job description for the Help Desk Technician (COMSEC) - CSLA position at SEMPER VALENS?
Job Description:
Help Desk Technician (EKMS/KMI)
Full Time Fort Huachuca, AZ
SECRET Clearance
Semper Valens is looking for EKMS/KMI Integration Team Members that will support The U.S. Army Communications Security Logistics Activity (CSLA) mission of providing Communications Security (COMSEC) and Information Assurance (IA) support for the Department of Army and other assigned organizations in the Continental United States (CONUS) and Outside CONUS (OCONUS). EKMS/KMI Integration Team Members require a working knowledge of basic computer support, technical telephonic support, Microsoft Office applications, and must have at least a SECRET security clearance. A flexible work schedule may be required during select periods to support upgrades in Europe, South Korea, and Southwest Asia. Extended hours may be required in the event of a program requirement to complete upgrades sooner than expected. COMSEC Management Software (KMI and any other applicable training may be provided to contract employees.
Desired Experience and Skills:
Technicians should have a general knowledge of COMSEC policy/procedures, EKMS/KMI operations as outlined in AR 380-40 and TB 380-41, and general knowledge of computers.
KMI COMSEC Management Software (KMI) (when/if available, KMI training may be provided by the government if the successful candidate does not already have this training).
Knowledge of Tactical Networking Environment NetOps Toolkit (J-TNT)
Field Service Representative experience.
Desired Certifications:
Computing Technology Industry Association (Comp TIA) A
Comp TIA Network
CompTia Security CE
The International Information Systems Security Certification Consortium 2 (ISC2) System Security Certified Practitioner (SSCP) course
Other DOD 8570.1M certifications (Level II or III certifications also qualify for Level I certifications)
Typical Duties include, but are not limited to:
Prepare and validate KMI accounts for transition or upgrade using pre-transition/upgrade checklist.
During the preparation phase for KMI transition upgrades, or tech refresh assist the EKMS/KMI Tier 2 Help Desk with troubleshooting efforts.
Transition/Upgrade accounts to the mandated software baseline IAW NSA guidance.
Verify that "after any transition/upgrade or tech refresh " all action items have been completed by the Army COMSEC account.
Troubleshoot Advanced Key Processor (AKP) Install and Troubleshoot Manager Client (MGC)
Create the MGC Disaster Recovery Kit (DRK) and restore the MGC Initialize KMI Aware Device Endorse Product Delivery Enclave (PDE)
Endorse Non-PDE Enabled KMI Aware Device Personalize Token
Register KOA Change KOA Manager
Deregister KOA Agent
Deregister KMI Aware Device
Establish New Product Requirement
Manage Account Distribution Profile (ADP)
Configure, Install and troubleshoot KG-250
About Semper Valens Solutions:
Semper Valens Solutions, Inc. (SVS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cost Effective Software and Systems Engineering, Field Support, Training and Full Life cycle Support Management to the DOD and VA community.
At Semper Valens, our vision is to remain a creative, cutting edge and cost-effective solutions provider where our shared intellect, industry experience, and technology excellence, make a positive difference in our customer's success. Our solutions help bridge the gap between IT and business prioritizations to optimize budgets, risks, and operational processes.
We search for outstanding technical professionals, hiring at all levels of the experience spectrum; intermediate, journeyman and senior. Consider us for your career plan.
Semper Valens Solutions is an Equal Opportunity Employer
Semper Valens Solutions proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth, or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active-Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with Semper Valens Solutions through its online applicant system, please contact Semper Valens Solutions Human Resources Department at (830) 899-6870.
Semper Valens Solutions is an affirmative action/equal opportunity employer - minorities, females, disabled, and protected veterans are urged to apply. Applicants have rights under Federal Employment Laws.
All Jobs at Semper Valens Solutions: https://sempervalens.com/careers
Salary : $45,500 - $57,600
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