What are the responsibilities and job description for the Credit & Collections Manager position at Seneca Resources?
Job description
Credit and Collections Manager – Richardson, TX
An exciting opportunity is available for a Credit and Collections Manager to join a dynamic team in Richardson, TX. This role is responsible for managing credit and collection functions, developing operational goals, implementing protocols and procedures, and ensuring key performance metrics are met. The position also involves managing customer credit risk and supervising the accounts receivable staff responsible for credit investigations and collections.
Key Responsibilities:
- Approve new credit applications by verifying information, requesting credit references, and analyzing financial statements or other credit tools to assess risk. Assign and load new accounts in the A/R system.
- Measure and drive improvements in key performance metrics such as PD %, DSO, unapplied cash aging, and chargeback aging.
- Develop and communicate operational goals, monitor performance against targets, and take corrective actions when necessary.
- Establish guidelines for setting and adjusting credit limits on customer accounts. Review collection reports to evaluate effectiveness of policies and procedures.
- Audit delinquent accounts and ensure maximum collection efforts before assigning bad credit status.
- Review and approve adjustments to accounts.
- Analyze accounts for continued risk or credit limit changes and release orders on credit hold daily.
- Assist in month-end close activities, including accounts receivable reconciliation, bad debt reserve, cash, and journal entry preparation.
- Process check requests for distributor removals and credit balance customers.
- Manage accounts receivable staff, including interviewing, hiring, training, and performance management.
- Establish and maintain employee performance standards, provide ongoing feedback, and conduct periodic formal performance evaluations.
- Perform other related duties as required.
Required Qualifications: Education:
- Bachelor’s degree in Business Administration or Accounting.
Experience:
- 5 years of credit experience.
Skills & Competencies:
- Strong knowledge of accounting principles, financial controls, and credit risk assessment.
- Demonstrated problem-solving and analytical skills with sound judgment and business ethics.
- Ability to plan, prioritize, and manage a diverse workload effectively.
- Strong organizational and time management skills with attention to detail.
- Ability to handle highly sensitive material with confidentiality.
- Proficiency in financial software, spreadsheets, and business communication tools.
- Excellent verbal and written communication skills, with the ability to present information clearly at all levels of an organization.
- Strong leadership skills with experience in supervising and managing teams.
About Seneca Resources:
Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Atlanta, Philadelphia & Dallas that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team.
We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
