Credit Collections Manager

At a Glance

Legrand has an exciting opportunity for a Credit and Collections Manager to join the WattStopper Team in Richardson, TX. The Credit and Collections Manager will manage the Credit and Collection functions for WattStopper. Develops operational goals for department and implements protocols and procedures. Ensures key metrics are tracked and achieved. Creates a performance driven culture. Manages customer credit risk. Supervises Accounts Receivable staff who are responsible for conducting credit investigation and collecting on delinquent accounts. Handles staffing, training, and development of team members.

What Will You Do?

• Approves new credit applications by verifying information, requesting credit references, analyzing financial statements or other Credit tools to assess the Company's risk. Assigns and loads new accounts in the A/R system.
• Measures key performance metrics and drives improvements in key operating metrics such as PD %, DSO, unapplied cash aging, and chargeback aging.
• Develops and communicates operational goals for department, monitors performance against goals and takes corrective action as required to ensure performance to goals.
• Establishes guidelines and parameters for setting credit limits on customer accounts, protocols for changing established credit limits for specific customers based upon circumstances. Reviews collection reports to ascertain status of collection and balance outstanding and to evaluate effectiveness of current collection policies and procedures.
• Audits delinquent accounts considered to be uncollectable; ensure maximum efforts have been taken before assigning bad credit status to account.
• Reviews and approves adjustments to accounts.
• Analyzes accounts (for continued risk and/or credit limit changes) and releases orders on Credit Hold daily.
• Assists in month-end close activities, including accounts receivable reconciliation, bad debt reserve, cash, and/or journal entry preparation.
• Processes check requests for Distributor removals and credit balance customers.
• Manages accounts receivable staff. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance.
• Establishes and maintains employee performance standards. Works with employees to set goals and define development needs. Provides ongoing, timely feedback and periodic formal performance evaluations, per company guidelines.
• Performs other similar and related duties as required.

Education: B.S. or A.A. in Business Administration or Accounting.

Experience: 5 or more years of credit experience.

Skills/Knowledge/Abilities

• Knowledge of generally accepted accounting rules, practices, and reporting requirements. Maintains a current awareness and understanding of and to fully complies with the company's code of ethics, independence rules and quality control practices.
• Must have strong financial control background and demonstrated problem solving and analytical skills. Must demonstrate good judgment, well developed business ethics, integrity and consultancy skills.
• Independent judgment is required to plan, prioritize, organize and accomplish a diversified work load. Able to analyze situations, identify options and implement effective solutions quickly and efficiently.
• Requires strong organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities. Ability to handle highly sensitive material appropriately and maintain a high level of confidentiality is required.
• Exceptional computer skills, extensive knowledge of word processing, spreadsheet, presentation and data base software, proficiency with various email, calendaring, meeting management and related communications software.
• Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization. Able to provide clear and concise information and create effective reports, presentations and business correspondence.
• Solid leadership skills, with demonstrated ability to supervise and manage others