What are the responsibilities and job description for the Documentation Specialist position at Seneca Resources?
Position: Documentation Specialist (HR)
Location: Pensacola FL
Employment: Contract to hire
Compensation: DOE
Clearance Requirement: NA
Description:
To support the business by participating in the development and follow-up analysis of policy and process updates. To provide end-user support for manuals and Systems. Works under limited supervision. Uses moderate discretion to modify work practices/processes. Serves as subject matter expert for many business functions, systems, policies, and/or procedures
• Collaborate in the research, analyze, develop, and maintain comprehensive documentation, including user guides, SOPs, API documentation, and technical specifications.
• Collaborate and build strong relationships with cross-functional teams to gather information and understand product functionalities.
• Collaborate in the implementation and maintenance of documentation standards and best practices.
• Collaborate with implementation and coordination of knowledge management activities/processes to include content analysis, document management, data capture, and customer reporting.
• Collaborate in managing multiple documentation projects ensuring timely delivery.
• Create dynamic references and support tools that reinforce training, increase efficiency, and help produce error-free work
• Create original designs for product demonstrations, quick reference guides, fact sheets, executive presentations
• Recommend strategy for SOP and Resource Materials
• Ensure clear, concise, and effective communication of material
• Experience in composing correspondence that adheres to grammar and writing style and standards
• Experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Experience in researching, compiling, and documenting data, business processes, and workflow
• Experience in working and participating in cross-functional, multi-dimensional teams and projects
About Seneca Resources:
Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team.
We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
Best Regards,
