What are the responsibilities and job description for the Operations Coordinator position at Sentara?
Sentara Health is hiring an Operations Coordinator for Cardiac Rehab at Sentara CarePlex Hospital in Hampton, VA. This is a full time, day shift position.
Hours
Monday - Friday: 7am to 4pm
Overview
As an Operations Coordinator with Sentara, you will provide daily support to the operations of the department and administrative support to the leader. You will also be the first point of contact for patients and visitors. Performs administrative tasks to include providing customer service through phone and personal interactions. Performs insurance verification and obtains prior authorization. Communicate insurance and financial responsibilities prior to services. Responsible for correspondence, chart preparation, scanning documents into EMR, scheduling meetings, preparing departmental reports, statistics and file maintenance. Prepares and processes accounts payable, payroll, employee mileage reimbursement claims and operational information. Responsible for supply ordering and charge entry. Performs technical support and administrative support to department staff. Assumes responsibility and accountability for office activities, administrative, procurement, and business/financial activities. Must have extensive knowledge of the operations of the department to include educational programs, Sentara Healthcare systems, policies/procedures, and regulatory requirements. Supports the delivery of patient care and functions in a multi-disciplinary environment, which requires excellent communication and customer service skills.
Education
High School Grad or Equivalent (Required)
Experience
Two years of previous clerical/administrative experience (Required)
Prior experience in a medical front office or customer service role (Preferred)
Experience with Health Insurance Plans, insurance verification, EMR, medical terminology, registration, scheduling and/or third-party payers (Preferred)
Salary : $1,000 - $1,000,000
