What are the responsibilities and job description for the Control Center Training Officer (4040) position at Septa?
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The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth largest transportation system in the United States, with a vast network of fixed route services including bus, subway / elevated, trackless trolley, light rail, and commuter rail serving a 2,200 square mile service region. SEPTA has become an integral force in the economic success of the Philadelphia region, providing an efficient and reliable source of transportation.
We are seeking candidates for the position of Control Center Training Officer (4040) in the Control Center Bus Operations.
Opening Date : 01 / 21 / 2025
Closing Date : 02 / 04 / 2025
Job Grade : SAM 38
Salary Range : Min : $70,668.00 - Mid : $88,348.00 - Max : $106,028.00
OVERALL DESCRIPTION
Manages all aspects of the Control Center training and compliance program and develops training material for new and current employees. Trains and tests all new Control Center Managers on the rules and regulations of the Control Center. The most common methods of conducting these types of tests include : 1) visual observation, 2) monitoring of live radio, telephone, 3) monitoring of recorded radio, telephone, 4) develops written tests, examinations, assessments, scenarios for each mode.
SPECIFIC RESPONSIBILITIES
- Manages the recertification, training, and re-training classes for all current and new employees.
- Researches and evaluates existing operational policies, practices, and strategies, and provides recommendations on improvements.
- Consults with SEPTA personnel and outside agencies to research and update department best practices.
- Researches and utilizes technology to create a more efficient training program and improve departmental functions.
- Coordinates with other SEPTA Divisions / Departments and outside agencies as required.
- Updates computer and manual reference files, procedures and schedules.
- Maintains training and re-certification records for all Control Center Managers.
- Ensures that all policies, procedures and regulations of the Control Center, the Authority and outside governing agencies are followed.
- Performs other duties as assigned.
QUALIFICATIONS AND EXPERIENCE
BENEFITS
SEPTA offers a comprehensive benefits and retirement program :
Benefit plans with No Employee annual premium contribution :
Additional benefits we offer :
SEPTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Nearest Major Market : Philadelphia
Salary : $70,668 - $106,028
