Housing Case Manager

Job description

Sequoia is a nonprofit organization that provides an array of behavioral health services for adults, children and their families in Washington County. Services are based on the belief that people have the right to culturally competent, accessible, person-centered treatment and that anyone can recover, and maintain a life full of hope and meaning. Our clinical services are evidence-based and trauma informed and include psychiatric medication, intensive case management, integrated dual diagnosis treatment, individual, group and family therapies, supported employment, substance use services, adult residential treatment and supportive housing.

All staff are supported and encouraged to develop and grow with Sequoia. We offer competitive salaries and excellent benefits package. We are seeking employees who are excited by the idea of lifelong growth in the skills they bring to helping those in need in and organization that fosters that growth through collaboration, integration, and fostering a healthy work/life balance in and environment that promotes equity, diversity, and inclusion. If this sounds like an organization you would like to be part of, we encourage you to apply and start an amazing career with Sequoia today.

• Employer paid Medical, Dental and Vision insurance
• Employee Incentive Program
• Student Loan Forgiveness Program
• 24 days of PTO
• 9 Holidays
• Paid Bereavement and Jury Duty
• Flexible Spending Account
• Health Reimbursement Account
• Employer paid basic life insurance and short-term disability coverage.
• 403b retirement plan with Employer match after 6 months
• Employee assistance program
• Annual allowance for professional development
• Online Education tools for CEU's
• Employee Referral Bonus

Position Overview

The position will provide high quality Housing Case Management Services to participants currently experiencing homelessness and housing instability and are eligible for supportive housing funded through the Metro Supportive Housing Services in Washington County. This position is primarily field based primarily at the
Aloha Inn.

Essential Job Functions:

Main Duties:

• Provide a participant centered approach and excellent customer service that is sensitive to the challenges of homelessness, including medical and behavioral health issues that face them, in their efforts to move into and maintain permanent supportive housing.
• Employ a “whatever it takes” approach to assist participants in their transition from homelessness to permanent housing.
• Assist households at every stage of the housing stabilization process including flexible services to meet the individual needs of participants
• Outreach and engagement including processing referrals from Community Connect
• Establish rapport with participants
• Provide a “screening in” philosophy
• Conducts face to face screening and obtain consents
• Provide linkage to other needed providers and services
• Conduct intake enrollment and enroll into HCMS.
• Assist with temporary housing assistance until permanent housing can be secured
• Ensure all documentation is prepared and entered into the Homeless Management Information system (HMIS)
• Assist at all levels of move-in to permanent housing; document ready, housing authority applications and other paperwork, coordination of move-in and orient new tenant to their unit/building
• Conduct assessments, develop and implement individualized case management services plan in collaboration with the participant including needs, goals, steps, timeframes, and disposition of each goal as it is met or changed
• Ensure access to health, mental health, and substance use disorder services. Assists participants with establishing a medical home
• Ensure connection with medication and treatment regimens
• Conduct home visits with participants in their units
• Assist with increasing income, job search, increased education, and social security assistance
• Assist with independent living skills, including social, personal hygiene, budgeting and money management, legal issues and transportation as needed
• Provide housing location services and educate participants on tenant rights and responsibilities.
• Educate participants on the appropriate use of crisis intervention services versus 911 emergency calls, etc.
• Provide eviction prevention counseling; work with property management to help participants resolve issues that threaten their housing stability including tenant rights and responsibilities
• Maintain Professional Development growth
• Other duties as assigned

Essential Job Requirements:

Education:

• Associate degree in a human service or related field and Minimum 2 years of experience providing related services to similar population.
• Bachelor’s degree in a human service or related field and Minimum 1 year of experience providing related services to similar population
• Lived experience can be used in place of educational requirements.

Required Skills:

• Knowledge of or ability to learn the Homeless Management Information Systems (HMIS)
• Experience working with participants with mental illness, chronic health issues, and substance use disorders
• Experience in the following areas: chronic homelessness, outreach and engagement strategies, housing navigation, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing and landlord/tenant rights, eviction prevention, etc.
• Working knowledge of Microsoft Office products, including Word and Excel.
• A valid Oregon driver’s license and insurance.
• Ability to pass a criminal history check.
• Organized and detailed oriented; ability to manage multiple cases efficiently and effectively.
• Passion for ending homelessness.
• Ability to work as a member of a team and independently.
• Strong people skills.
• Ability to work effectively with people of varying racial, ethnic, cultural, educational, and socio-economic backgrounds.
• Experience with the Recovery model, Intensive Case Management, Motivational Interviewing and Trauma-informed care is a plus
• Support the organization's mission along with a workplace culture of diversity equity and inclusion.
• Ability to speak Spanish is a plus, pay differential offered.

Physical Requirements:

• Ability to meet the following physical requirements with or without reasonable accommodation:
• Use hands to manipulate, handle, feel, and control items or equipment;
• Walk, bend, kneel, and reach;
• Ability to lift 20 lbs.;
• Stand and/or sit for long periods of time.

Sequoia Mental Health Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $48,672.00 - $52,540.80 per year

Benefits:

• 401(k)
• 401(k) matching
• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person

Salary : $48,672 - $52,541