What are the responsibilities and job description for the Hotel Front Desk Supervisor position at Sequoia National Park, Wuksachi Village and Lodge?
Compensation: $19.50 - $19.50 / hour
The opportunity
Delaware North Parks and Resorts is seeking a seasonal Hotel Front Desk Supervisor to join our team at Wuksachi Lodge in Sequoia National Park, California. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.
If youre looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.
Pay
$19.50 – $19.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
- Health, dental, and vision insurance*
- 401k with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Free shift meal daily
- Employee discounts – 50% off restaurant and pizzeria, 40% off other food and beverage, 20% off retail
- Referral bonus earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
Life in Sequoia National Park
Looking for a job with a side of adventure? Be part of a global team fortunate enough to live and work in the natural beauty of California’s Sequoia National Park! Each day inspires in special places like this.
- Low-cost shared dormitory housing available for $65/ week including utilities and wi-fi
- Housing includes free on-site laundry and communal area for cooking
- Live amongst the giant sequoias and the Sierra Nevada bighorn sheep
- Access to hundreds of miles of hiking trails with campsites, caves, mountains, rivers, and lakes to explore!
What will you do?
- Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
- Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
- Implement policies, procedures, and service standards in conjunction with management
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
- Coordinate with housekeeping department
More about you
- At least 2 years’ experience in hospitality, front desk experience is preferred
- Prior supervisory experience preferred
- Computer literate in MS Office programs; some experience with property management systems preferred
- Must be fluent in English language both spoken and written
- No college degree required
Shift details
Day shift
Evening shift
Overnight
Holidays
Weekends
Overtime as needed
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Salary : $20