What are the responsibilities and job description for the Practice Manager position at Serenity Healthcare?
Job Description
Job Description
Practice Manager (No Healthcare experience required)
At Serenity Healthcare, we specialize in offering alternative treatments & services like TMS (Transcranial Magnetic Stimulation) and Ketamine infusion therapy, along with ADHD testing and Medication Management, to treat patients with a variety of behavioral health concerns.
We are seeking leaders who are ready to transition from the fast-paced restaurant and Hospitality industry into a thriving career in medical clinical operations, as a Practice Manager. If you have honed your leadership skills in restaurant management, hospitality, or other customer service-intensive environments, this is your opportunity to leverage those skills in a new and rewarding field. Serenity Healthcare’s supportive organizational leadership will guide you in developing the expertise needed to independently manage a medical technology office.
A Practice Manager manages the day-to-day business operations of a medical clinic. Their duties include ensuring the practice provides reliable customer service, overseeing staff recruitment and training, and managing budgets
Responsibilities of a Practice Manager include :
Implementing and monitoring quality improvement initiatives to enhance patient care and practice efficiency
Hiring, training, supervising, and evaluating clinical staff like receptionists and medical support staff, creating staff schedules and managing time off
Collaborating with physicians, clinical staff, and other departments to ensure coordinated patient care and address practice challenges
Interacting with patients and addressing any concerns or complaints
Qualifications :
High School Diploma / GED
2 years of management or leadership experience, particularly in a fast-paced, customer-oriented environment
Backgrounds such as Assistant Restaurant Manager, Hospitality Manager and Restaurant General Managers have been proven to be great fits.
Taking ownership of team, office, and patient outcomes involves being proactive and accountable in leading your team and managing the office efficiently
Excellent verbal and written communication skills
People in the following industries have transitioned into this role with remarkable success : restaurants, high-end retail, and hospitality.
This is a unique opportunity to build a career in medical technology operations management, with no prior industry experience required. Serenity’s proven model, which has driven 130% growth year over year, will be shared with you through comprehensive training and mentorship, enabling you to quickly advance in your career.
Benefits
Healthcare premiums paid at 90% for you and your dependents (Medical, Dental, Vision)
20 days paid time off annually (10 PTO days and 10 Holidays)
Superior management training tailored for transitioning from the restaurant industry to medical technology
Employee access to Serenity’s treatment options
Warning : Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
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