What are the responsibilities and job description for the Assisted Living Manager position at SERENITY LIVING CENTER, INC?
- Plan, develop, organize, implement and direct daily functions of the building and programs, including dietary, maintenance, emergency response system, housekeeping, and laundry.
- Assists in hiring Care Partners/CNA’s.
- Be available/rotate “on call” when not on the premises. Must be available a minimum of 40 hrs per week with the understanding that more hours may be necessary to complete deadlines or during periods of “extenuating” circumstances.
- Receive incoming phone inquiries, and walk-in tours; follow up with appropriate materials. Conduct tours of the assisted living programs with prospective residents, their families; and with referral resources. Maintain relationship and contact with prospective residents and families.
- Complete all move in information with family/resident from those that are moving in. Forward a copy of the application and health consent forms to Home Care. Submit application, check, and other information to the business office.
- Leading/facilitating monthly Resident Council meetings for each site, including follow up to department heads.
- Completing Vulnerable Adults, MAARC Reports, and Incident Reports.
- Is available to listen to, investigate, and assist residents with all suggestions and / or issues they may have.
- Assist in planning and adhering to the annual operating budget for Assisted Living.
- Enter all data pertaining to inquiries and prospects into the Electronic Health Information System.
- Review, revise, and communicate policies and procedures to employees, residents, family members, visitors, and government agencies.
- Create and maintain an atmosphere of warmth, personal interest, and positive emphasis throughout the building and organization
- Maintain and grow a positive relationship with community service organizations, community hospitals, clinics, home health agencies, other assisted living providers, other senior developments, and any other referral resource.
- Promote Serenity Assisted Living & Memory Care by participating in community events and community organizations.
- Work closely with staff of other departments and throughout the organization to create efficient systems and grow the mission of Serenity.
- Maintain compliance with contractual and licensure obligations to vendors, residents, and City, County, State and Federal authorities.
- Stay current on Housing with Services, Assisted Living, Elderly Waiver and Home Care regulations.
- Continue to stay current on continuing education as required by the state and federal government.
- Is responsible for well-being and protection of every resident and all staff when using the facility property
- Is responsible for emergency preparedness and all procedures related to the preparedness.
- Maintain complete confidentiality at all times in all business and personal dealings with residents, family, staff, and general public.
- Communicates with CFO on purchasing major equipment, policy change, and staffing issues. Maintains established budgets.
- Will give direction to the facility nurses or other leadership team members when requested or is necessary.
- Will follow directions and instructions given by the Licensed Assisted Living Director or Clinical Nurse Supervisor.
- Will present ideas and suggestions to the Licensed Assisted Living Director or Clinical Nurse Supervisor on all operations, financial or other.
- Conducts oneself in a professional matter.
- Interprets Serenity’s philosophy and all policies to all team members. Sets tone and atmosphere of Serenity.
- Is responsible for holding staff meeting that foster team engagement, respectful participation, and a solution-oriented approach.
- Performs all other duties as assigned.