GTM Finance Manager, Industries & Global GTM

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:   

• Serve as a strategic finance partner to the Global and Industry Go-To-Market (GTM) teams by delivering actionable insights across bookings, operating expenditures (OPEX), and headcount allocations to drive data-informed decision-making.
• Consolidate and oversee operational expenditures for the Global Sales organization by conducting comprehensive monthly and quarterly variance analyses.
• Develop and maintain a robust financial scorecard and provide end-to-end P&L analysis for the Global Sales function. Offer a strategic financial perspective on profitability, return on investment (ROI), and alignment with broader business goals and GTM strategy.
• Build and foster trusted business partnerships with GTM and cross-functional stakeholders. Lead regular structured financial check-ins, deliver forward-looking analysis, and provide finance guidance that anticipates stakeholder needs and supports key business initiatives.
• Drive accountability for budget adherence across business units by providing clear, data-driven insights and partnering with leaders to manage spend, investment decisions, and resource allocation effectively.
• Collaborate closely with finance and sales leadership to ensure alignment on financial objectives, strategic priorities, and long-range planning. Help guide investment strategies that support business growth and operational excellence.
• Support the annual planning, forecasting, and reporting cycles with a focus on improving processes, systems, and tools to enhance accuracy, transparency, and efficiency across GTM finance operations.

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Bachelor’s degree in Accounting, Finance, Economics, or a related field.
• 7 years of experience in financial planning & analysis (FP&A), accounting, or a related finance role.
• Experience in financial modeling and data analysis with advanced Excel skills.
• Strong ability to interpret financial data, identify trends, and provide strategic recommendations.
• Understanding of Sales and GTM Strategy
• Experience presenting financial reports to both technical and non-technical audiences.
• Ability to communicate and collaborate effectively across multiple teams and levels.
• Self-motivated, with a problem-solving mindset and a keen eye for detail.

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $135,300 - $236,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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