Public Sector Contracts Manager, Legal

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 7,000 customers, we serve approximately 85% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

What we are looking for:

We are seeking a motivated and ambitious contracts attorney with 5 years of proven experience managing public sector contracts, legal assessments, and related processes, to join our dynamic legal team. The successful candidate will be located in the US, with a preference for proximity to our Northern Virginia office, but remote candidates considered.  The candidate will report to the global lead of public sector contracts and will be a key part of the growing public sector legal team, supporting strategic goals and providing support on processes involving federal, state, and local organization. This is an opportunity to play a key role in building ServiceNow’s public sector legal systems for the U.S. and beyond.

What you get to do in this role:

• Manage contracts and related processes leveraged across ServiceNow’s public sector portfolio, including aiding in the establishment of new contracting vehicles, updating/maintaining existing vehicles, and monitoring end of life.
• Develop and implement new and improved processes relating to ServiceNow’s public sector go-to-market.
• Provide contracting guidance to Sales and related teams, in conjunction with the public sector legal team.
• Support enablement for various groups within the company, including sales teams.
• Assist in the creation and maintenance of customer and partner communication.

Qualifications

Note: The ideal candidate will live within commuting distance of the DC Metro area.

To be successful in this role, we need someone who has:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 
• At least 5 years of relevant SaaS contracting experience in-house, with the government, or a law firm;
• Demonstrated experience of Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), and other procurement regulation regimes;
• Detail oriented and able to work in a virtual team environment;
• Ability to self-start and independently monitor own workload;
• Ability to handle multiple assignments simultaneously and achieve program goals and deadlines in a fast-paced environment;
• Ability to assess risk and provide concise business-focused advice; and
• Excellent negotiation, drafting and communication skills with the ability to foster relationships and collaborate with internal clients.

We provide competitive compensation, generous benefits and a professional and cordial atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented colleagues in the business.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $193,000 - $337,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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