What are the responsibilities and job description for the Temporary Project Coordinator position at SERVPRO of Bear/New Castle/Upper Darby?
**Production Training Manager Role Summary**
This is a high-profile opportunity for an experienced professional in the restoration industry to join SERVPRO of Bear New Castle as a Production Training Manager.
The ideal candidate will have a passion for training, development, and exceptional leadership skills, with a strong understanding of restoration processes, equipment, and safety protocols.
As a key member of our team, you will play a critical role in equipping production staff with the knowledge and skills they need to excel in their roles while leading and inspiring them to reach their full potential.
Job Description
**Responsibilities:**
- Oversee all aspects of assigned restoration projects and assigned restoration crews.
- Develop and implement comprehensive training programs for production staff, covering a range of restoration techniques, equipment operation, safety protocols, and customer service skills.
- Conduct training sessions, workshops, and hands-on demonstrations to ensure understanding and proficiency in restoration processes.
- Evaluate training needs and create customized training plans to address knowledge gaps and enhance performance.
- Collaborate with department managers to identify training priorities and align training initiatives with business goals.
- Create and maintain training materials, including manuals, presentations, videos, and online resources.
- Stay updated on industry best practices and emerging trends in restoration technology and incorporate them into training programs.
- Monitor the progress and effectiveness of training programs through assessments, evaluations, and feedback from team members and management.
- Provide ongoing coaching, mentoring, and performance feedback to production staff, fostering a culture of continuous learning and improvement.
- Demonstrate excellent management and leadership skills by effectively motivating and inspiring the production team to achieve their goals.
- Handle any performance issues or conflicts within the production team promptly and professionally.
- Collaborate with other departments to ensure seamless coordination and communication across projects.
- Act as a role model for professionalism, integrity, and dedication to quality in all aspects of work.
Requirements
**Essential Requirements:**
- Extensive experience in the restoration industry, with a strong understanding of restoration processes, equipment, and safety protocols.
- Proven track record in designing and delivering effective training programs for adult learners.
- Strong organizational and project management abilities to handle multiple training initiatives simultaneously.
- Exceptional management and leadership skills, with the ability to inspire and motivate a diverse team.
- Proficient in using training tools and software to create interactive and engaging training materials.
- Knowledge of relevant regulations and industry standards in the restoration field.
- Certifications in restoration industry training programs (IICRC, RIA, etc.) Associate degree or Bachelors degree preferred.
- At least 1 year of management and/or supervisory experience.
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
