What are the responsibilities and job description for the Temporary Project Coordinator position at SERVPRO of Dover/Middletown?
Job Description
We are hiring a Restoration Project Manager for SERVPRO of Dover/Middletown.
Key Responsibilities:
- Ensure accurate project scopes and prepare estimates using computer hardware and proprietary software.
- Negotiate customer and client approval of project scope and estimate.
- Schedule, coordinate, and oversee crews and resources to provide service on active projects, including subcontractors.
- Review job site documentation to support services provided and ensure proper client requirements and billing process.
- Maintain written communication with customers, teammates, vendors, and insurance representatives.
- Manage production expenses, including equipment, vehicles, and other material assets.
Additional Responsibilities:
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
- Provide priority response to potential customers.
- Participate in recruiting, hiring, and training restoration teammates.
Position Requirements:
- Valid driver's license.
- High school diploma or GED; Associate degree or Bachelor's degree preferred.
- At least 1 year of management and/or supervisory experience.
- At least 3 years of industry experience.
- IICRC certification preferred.
Skills/Physical Demands/Competencies:
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
- Ability to repetitively push/pull/lift/carry objects.
- Ability to work with/around cleaning agents.
- Ability to successfully complete a background check subject to applicable law.
