What are the responsibilities and job description for the Project Manager position at SERVPRO of Fort Lee?
Job Description
A key role within Servpro of Fort Lee is to oversee and manage production activities, ensuring high-quality results that meet revenue, expense, and profit goals. This includes managing residential and commercial property estimating, scoping, and quality control.
- Oversight of all production activities to ensure alignment with company objectives and customer satisfaction.
- Secure approved scope and price with insurer and property owner through effective communication and negotiation.
- Build strong relationships with property owners and insurance adjusters to facilitate seamless project execution.
- Train and develop team members to enhance their skills and knowledge in restoration services.
- Monitor projects from start to finish to guarantee timely completion and exceptional quality.
Key Responsibilities
- Promote a culture of excellence by enforcing strict quality control standards across all production activities.
- Deliver product, safety, and production training to team members to ensure they have the necessary skills to excel in their roles.
- Recruit, hire, and develop talented production staff to support business growth and success.
- Maintain open lines of communication with executive, office, production, and marketing personnel to ensure seamless collaboration and coordination.
Requirements for Success
- Effective written and verbal communication to engage stakeholders and drive project progress.
- Demonstrated expertise in restoration services, including Xactimate experience and IICRC Certification.
- Availability for on-call scheduling to address emergencies and unexpected events.
- Clean driving record and ability to operate company vehicles safely and efficiently.
