What are the responsibilities and job description for the Estimator position at SERVPRO Team Miller?
SERVPRO Team Miller is the leading SERVPRO team in the country - we were named Franchise of the Year in 2020 and have regularly rated in the top 5 out of 2000 teams across the country. With 24 territories across Michigan and Indiana, we service all of Metro Detroit, Saginaw/Midland Counties, Fort Wayne, and Indianapolis. Family owned and operated by the Miller Family, when you join our team you are joining our family. We are incredibly team oriented and strive to be the best of the best - we grow from within and we prioritize training and certifications for our teammates.
Do you love helping people through difficult situations?
Then don’t miss your chance to join our team as a Construction Estimator In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then YOU may be our perfect HERO!
As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Primary Responsibilities:
Customer Satisfaction
Establish customer relationship for construction services
Educate customer on the construction process
Work with customers to understand desired upgrades/changes
Ensure that estimates meet client requirements.
Project Initiation
Analyze labor, material, and time requirements for a project
Create an accurate sketch and initial scope of work for construction projects.
Deliver a consistent and well-defined initial estimate.
Recognize project constraints and/or needed upgrades
Work with Project Manager to price bid items, if needed.
Project Planning
Identify and document finalized project scope of work.
Work with outside resources as necessary to complete accurate estimate (i.e Structural Engineers, ITEL, Electrical Inspectors, etc.)
Assemble accurate and well-organized estimates.
Deliver and Communicate estimate to Project Manager.
Necessary Experience and Skill Set:
2 years previous construction estimating and/or insurance adjusting experience
Superb customer service track record
Effective written and oral communication
Advanced math skills
Proficient use of Xactimate™ estimating software
Critical thinking and problem-solving skills
Team Player
Must have good driving record
Formal Education/Training
BA in engineering, construction science or similar relevant field preferred
Physical and Work Environment Requirements:
Walking and/or standing throughout the day.
Frequent driving and sitting.
Exposure to extreme heat or cold
Ability to work in loud environments
Ability to lift a minimum of 50 pounds regularly
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Working Hours and Travel Requirements
This is a full-time position, working 7:45 a.m.–5:00 p.m., Monday–Friday. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
Benefits Offered
Medical, Vision, Dental
401K Matching
Company Paid Life Insurance
Commissioned Bonus Structure
Paid Time Off
Paid Holidays
Paid Career Training & Certification Opportunities
Employee Referral Program
Customer Service Recognition Program