What are the responsibilities and job description for the Administrative Assistant position at SERVPRO?
Do you love helping people through difficult situations?
Then, don’t miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!
We’re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations?
Primary Responsibilities
· Schedule estimates for Project Managers
· Maintain company calendar (estimates/starting new jobs)
· Maintain communication with Project Managers regarding scheduling changes
· Maintain communication with office regarding scheduling changes
· Assist Job File Coordinators with monthly statements
· Order supplies for franchises
· Assist Executive Team
Additional Responsibilities
· Filing
· Mailing of checks
· Assist Accounting Manager with tasks
· Booking accommodations for conferences/expos/conventions/storms
· Assist Marketing Team with tasks
Position Requirements
· 2 year(s) of administrative or office-related experience
· Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
· Polite, confident, and excellent customer service skills, including listening and questioning skills
· Ability to remain calm and professional during tense or stressful situations
· Excellent organizational skills and strong attention to detail
· Very self-motivated and goal-oriented
· Ability to multi-task
· Capability to work in a fast-paced, team-oriented office environment
· Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
· Ability to learn new software
· Minimum of HSD/GED preferred
Hours
· 40/week
Rate
· $19 - $22/hour
This is not a remote position.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $19 - $22
