What are the responsibilities and job description for the Collections Specialist position at Servpro?
Job Responsibilities
- Answer phones and provide exceptional customer service
- Schedule estimates and jobs efficiently
- Intake new customer information and enter it into our database accurately
- Maintain all job file documentation and communications
- Process customer payments in a timely manner
- Audit and upload insurance key account clients' data
- Manage Accounts Receivable (A/R) and Collections effectively
- Communicate with Field Crew Members regularly
- Scan and file documents as needed
- Handle recurring and unique tasks proactively
