What are the responsibilities and job description for the Patient Services Trainer position at Seton Medical Center Harker Heights?
Overview
Join our team as a day shift, full-time, Administration Patient Services Trainer in Harker Heights, TX.
Fulfilling your purpose begins here:
People First, Always. Here’s how we take care of our people:
- Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more.
Your team is bigger than your department:
- Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.
- We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
Responsibilities
- Responsible for all incoming Patient Service Specialists (PSS) to Wellstone Health Partners.
- Provide exceptional and timely training to the PSS team members.
- Monitor, in partnership with Wellstone Leadership team, all PSS team members across the system to facilitate training 1:1 to those in need and provides training updates on new processes.
- Help support all Wellstone sites as a PSS to maintain proficiency in various areas where needed.
Qualifications
Job Requirements
2 years’ medical office reception experience
Previous customer service experience in a retail, business, or office setting
Preferred Job Requirements
- High School Diploma or equivalent
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