Global Operations Coordinator

SFRI is seeking a Global Operations Manager to oversee international projects, manage global client relationships, and ensure operational efficiency across multiple time zones. This role requires a strategic thinker with strong problem-solving skills, a proactive approach to closing loops, and the flexibility to accommodate diverse schedules.

Key Responsibilities:

• Global Project Management
• Oversee and coordinate multiple international research projects.
• Ensure smooth execution from initiation to completion by tying all loose ends.
• Identify potential operational bottlenecks and implement solutions proactively.
• Client & Stakeholder Engagement
• Serve as the primary point of contact for global clients, sponsors, and partners.
• Build and maintain strong relationships across different cultural and business environments.
• Provide timely updates and ensure clear communication between all stakeholders.
• Time Zone & Scheduling Management
• Strategically manage meetings, deadlines, and communications across multiple time zones.
• Be flexible and available to accommodate international teams and clients.
• Optimize workflows to ensure efficiency despite geographical differences.
• Operational Excellence & Compliance
• Ensure projects adhere to industry regulations, sponsor requirements, and internal quality standards.
• Streamline processes to enhance productivity and minimize delays.
• Work closely with internal teams to align operations with global project goals.
• Problem-Solving & Decision Making
• Identify gaps in processes and develop strategies to address them.
• Anticipate risks and implement contingency plans for smooth project execution.
• Facilitate swift resolution of challenges to maintain project momentum.

Qualifications & Skills:

• Experience: 3-5 years in global operations, project management, or clinical research management.
• Strong Coordination Skills: Ability to manage multiple projects and stakeholders simultaneously.
• Global Mindset: Experience working with international clients, understanding cultural nuances, and handling time zone challenges.
• Problem-Solving Abilities: A proactive approach to closing operational loops and ensuring seamless execution.
• Flexibility: Willingness to adapt to varying schedules and accommodate international partners.
• Excellent Communication: Strong verbal and written skills for engaging with clients, teams, and stakeholders.
• Tech-Savvy: Proficiency in project management tools, scheduling software, and collaboration platforms.

Job Type: Full-time

Pay: From $22.00 per hour

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $22