Talent Acquisition Manager

About us

SFM Services is the go-to service company and “one stop source” for all Janitorial, Landscape and Security Guard Service needs. We are the company business owners, property owners, property managers, and municipal governments turn to secure, clean and make their properties look beautiful on the inside and out. We take pride in our thorough reliability, and outstanding customer service. Additionally, we offer on-the-job training, opportunities for career advancement, and referral bonuses!

Job Description

The Talent Acquisition Manager is responsible for identifying, attracting, and retaining qualified candidates. The Talent Acquisition professional is expected to have in-depth knowledge of the organization’s overall business goals and develop and implement a talent acquisition strategy to ensure the right team is in place to support overall business objectives.

Talent Acquisition Managers focus both on near-term hiring needs and building a long-term strategy that forecasts which skills or roles will be in-demand in the months and years ahead.

As a member of the Human Resources team, this individual must demonstrate a strong commitment to integrity and confidentiality.

Essential Job Functions

The list below describes general duties and responsibilities but is not limited to:

• Define and refine talent acquisition strategies to ensure they remain impactful and align with the organization’s evolving business needs. These strategies should adapt to priorities such as geographic expansion, new business account implementations, and resource alignment during mergers and acquisitions.
• Source and attract qualified talent by leveraging in-depth knowledge of the most effective channels for driving high-quality candidates and maximizing return on investment for specific roles. Key channels include SFM’s company careers page, job boards, social media, work marketplaces, and others.
• Resource candidates through a variety of search methods such as networking, LinkedIn, use of social media, employee referrals, military recruiting, and job fairs to ensure we find the most qualified candidates who will bring a positive attitude to our team.
• Pre-qualify candidates through effective phone screenings and face-to-face interviews to ensure that only the most qualified and committed candidates are referred to hiring managers for consideration.
• Leverage the latest technology to enhance the efficiency of the hiring process, aiming to reduce costs and time spent on talent acquisition. Utilize tools such as applicant tracking systems (ATS), talent assessment tools, video interview software, and candidate marketing platforms to optimize talent acquisition efforts.
• Oversee Talent Acquisition Specialists to ensure the team achieves overall goals to satisfy vacancies for our Janitorial, Landscape, Security, and Corporate division.
• Provide training, support, and constructive feedback to the Talent Acquisition team to help them develop their skills and improve overall performance.
• Build and maintain strong relationships with our business managers and supervisors in order to ensure that the most qualified candidates are hired to have the right people, in the right place, at the right time. These relationships will be developed to gain a clear understanding of their staffing goals, enabling the implementation of effective hiring strategies for each branch.
• Implement new ideas and manage their success through analytical evaluation.
• Update SFM's social media content to engage applicants, future hires, and current employees.
• Ensure that all new and current contract requirements are documented and understood by the Talent Acquisition team, in compliance with prerequisite standards such as MVR checks, Driving Tests, etc.
• Ensure effective communication with the Fleet Department by promptly sending MVRs for new hires assigned to drive SFM vehicles.
• Maintain and file all company expenses related to hiring and employee engagement accurately.
• Prepare & extend job offers with employment agreements for A&G staff, with the approval of appropriate business managers.
• Oversee the drug testing process to ensure compliance and accuracy.
• Ensure job descriptions and interview guides are compliant and up to date.
• Prepare analytical reports for management that include data on hiring sources, retention by source, cost per hire, and time to hire, as requested by management.
• Develop and maintain relationships with external hiring agencies and job boards as needed to support hiring efforts.
• Implement and enforce company policies, procedures, and safety regulations within the Talent Acquisition team, and actively influence others as opportunities arise.
• Prepare market analyses for prospective expansion locations as requested by management.

Job Requirements

•  A Bachelor’s degree in Human Resource Management or a related field, along with a minimum of two years of direct recruitment experience, or an equivalent combination of experience and training that provides the necessary knowledge, skills, and abilities.
• 2 years of experience with ATS and HRIS systems.
• Experience with managing and hiring for blue-collar or minimum-wage workforce positions is preferred.
• Experience working in the service industry is preferred.
• Proficiency in both English and Spanish is required
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Attention to detail.
• Exceptional interpersonal skills.
• Ability to work in a fast-paced environment.
• Proactive attitude that shows anticipatory demeanor.
• Strong analytical skills.
• Strong technical skills, including proficiency in Microsoft Office Suite 365.
• Schedule Flexibility. Although our standard office hours are from 8:00 a.m. to 5:00 p.m., there may be a need to cover different hours as required
• Reliable transportation and valid Driver’s License.
• Must pass a pre-employment screening including Level-II Background Check and drug test. 

Physical Requirements

• Must be able to remain in a stationary position for long periods of time.  
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer. 
• Ability to lift objects up to 20lbs.
• Ability to drive a vehicle.

In addition to competitive salary, SFM Services, Inc.  offers the following benefits: 

• Eligibility for Health, Dental and Vision Insurance.
• Company-paid Life Insurance.
• 401(k) eligibility.
• Paid time off (PTO).

SFM Services, Inc. is a drug-free workplace and equal opportunity employer.