What are the responsibilities and job description for the Technical Business Analyst- Only W2 and LOCALS! position at SGS Technologie?
US Citizens and Green Card holders will be considered only on W2.
: Skill in:
• Business Analysis tools: Microsoft Office suite (Word, Excel, PowerPoint, and Outlook), Software Engineering Methodology (SEM) process, Change Management, Project Management tools (MS Project), basic database query language usage, time tracking tools, Use Case / UML, advanced quality assurance (QA) tool usage for test case development, execution, and defect tracking/issue tracking software.
• Creating and interpreting process maps and flowcharts.
• Preparing various reports, summaries, surveys and written recommendations. • Developing and maintaining project plans.
• Developing conceptual design documents, including devising logical skeletons for new systems. • Conducting usability testing of software applications. • Operating standard office equipment and using required software applications
Ability to: • Ask pointed questions to verify clear understanding of client issues. • Analyze a business function and derive a set of requirements to satisfy a general request. • Take ownership of an aspect or task on a project with little to no assistance. • Actively communicate technical and business aspects of work efforts to team members. • Mentor other analysts when necessary. • Champion a non-technical project improvement effort. • Lead requirements gathering sessions. • Provide a high level of customer service. • Establish and maintain effective working relationships with others. • Exhibit a positive attitude when dealing with others. • Follow all internal procedures for handling customer requests. • Communicate timely and through proper channels to keep customer and upper management informed of the progress of an issue.
• Take personal ownership of issues, following through to issue resolution. • Attend to detail. • Analyze and solve logic problems. • In emergency situations, determine appropriate actions to protect critical systems and data. • Meet all deadlines created by management or clearly communicate to management the reasons the deadlines are not possible. • Effectively organize and prioritize all tasks and responsibilities. • Participate in team projects and activities. • Demonstrate flexibility in accepting and adapting to change. • Clear, concise, grammatically correct oral and written communications, including SEM documentation. • Demonstrate appropriate frequency and level of detail in communications. • Escalate unresolved issues to others Preferred total years of experience: 12 years
