Systems and Help Desk Intern

Systems and Help Desk Intern

Position Type: Part time or Full time; depending on candidate and availability

 

Position Summary: Reports to the Network and Systems Administrator and collaborates with the Database Administrator to support the IT needs for the church and its ministries. The ideal candidate has relevant knowledge of network technologies and enterprise network systems, and server/data management. Provides support to help all church ministries leverage technology to reach people for the gospel.

 

Position Profile:

»      Exhibit a growing and mature relationship with Jesus Christ

»       Strong work ethic, organizational skills, and personal initiative

»      Self-aware, humble, and teachable

»      Ability to communicate in a professional manner via email and face to face

»      Understand and adhere to confidentiality of the position

»      Ability to meet weekly/monthly deadlines in a timely manner

»      Strong knowledge of General IT Disciplines preferred or ability/willingness to learn

»      Possesses good problem-solving skills, with the ability to separate the root cause from symptoms and identify gaps

»      A member of Shades Mountain Baptist Church or willing and able to become a member
 

Responsibilities:

• Assist the Network and Systems Administrator in resolving user help-desk tickets, including training, and hardware/software needs, both on campus and remotely.

• Troubleshoot business machine (copiers, printers, postage, and folders) issues on campus and work as needed with the external vendor support.

• Assist the Network and Systems Administrator with campus wide systems such as Phone, Wifi, Security Cameras, and Door Access.

• Assist and research of software recommendations that could potentially improve the efficiencies of a wide variety of ministry services.

• Creation and management of network accounts and permissions.

• Attend monthly All Team meetings.

• Research, identify and help resolve issues, or escalate to the Network and Systems administrator as necessary.

• Perform other related duties that may benefit the church as directed by the Network & Systems Administrator or Executive leadership.

Our Team Values

• We lift high the name of Jesus
  Worship/Disciplemaking/Prayer
  
   
• We serve with joy
  Humility/Generosity/Initiative
  
   
• We take new ground
  Courage/Evangelism/Dependence on God
  
   
• We grow together
  Evaluation/Feedback/Empowerment
  
   
• We stand shield to shield
  Trust/Integrity/Commitment
  
  
   

OUR MISSION

Leveraging who we are and what we have been given for the sake of the gospel wherever we are and wherever God takes us.
Please click here to learn more about us.

WHAT WE BELIEVE

We believe the doctrines found in The Baptist Faith & Message.  Please click here to read The Baptist Faith & Message in its entirety.
 

This application is to be completed by anyone seeking employment at Shades Mountain Baptist Church.  All information gathered in this application is confidential and will be considered at the discretion of the ministerial and administrative staff of Shades Mountain Baptist Church.