What are the responsibilities and job description for the Community Relations Director position at Shadow Mountain Memory Care?
Job Description
Job Description
Come join the ONELIFE Senior Living team! We are looking for compassionate and dedicated team members with a common purpose of making a difference in the lives of seniors.
Shadow Mountain Memory Care, located in Phoenix, AZ is seeking a passionate and strong customer-oriented Community Relations Director to facilitate new residents moving into our community.
We offer competitive wages with opportunities to grow! Training available for qualified candidates
Responsibilities of the Community Relations Director
- Exhibits leadership qualities and communicates professionally with employees, residents, family members, responsible parties, and other healthcare professionals.
- Coordinates and initiates all sales functions for the community, including outreach and professional development.
- Conducts sales tasks including managing leads, lead generation, and touring prospective new residents.
- Strong closing skills.
- Manage the move-in process and provide an excellent customer service experience.
- Implements sales and marketing plans that meets the overall business plan for census goals and financial objectives.
- Ensure that the community is presentable for tours and visitors at all times.
- Coordinate special events for the community.
- Participates in new employee orientation and monthly in-services.
- Ensure residents are provided privacy, respect, and dignity.
- Follows standard precautions and infection control procedures.
- Completes state required training upon hire and annually.
Required Experience
Job Type
Benefits
Shadow Mountain Memory Care is an equal opportunity employer. All candidates must be able to pass a criminal background check and a comprehensive reference check.
