Cougar USA is a leading supplier of Water Control Systems for Commercial Building Applications, specializing in Pre-Engineered and Custom-Designed Solutions for Water Pressure, Level, Temperature, Flow, and Quality. With a commitment to delivering cutting-edge technology, proactive communication, and solutions that drive customer success, Cougar USA has built a reputation for reliability and innovation in the industry.

The National Account Manager for Cougar Systems at Cougar USA will be responsible for leading, building, and managing a high-performance sales team comprised of distributors and internal sales support. This role plays a critical part in achieving the company’s growth goals by driving revenue, expanding into new geographic territories, and building long-term relationships with customers. The National Account Manager will focus on delivering the Cougar Promise through proactive communication and high-performance solutions that align with Cougar’s core values.

Key Job Responsibilities:

• Set and Achieve Bookings Targets: Develop and execute sales strategies to meet revenue and gross profit goals for Cougar Systems.
• Support Existing Reps/Distributors: Provide proactive sales support through in-person and virtual interactions, training, and marketing events.
• Find and Onboard New Reps/Distributors: Identify and onboard new representatives aligned with the sales plan, expanding into new commercial market territories.
• Hire, Onboard, and Develop Team Members: Recruit top-tier talent for sales and customer service teams, while implementing onboarding and development programs to support continuous growth.
• Coordinate with Cross-Functional Teams: Collaborate with marketing, engineering, and production teams to ensure alignment on sales strategies and customer needs.

Metrics/KPIs:

• Achieving revenue and gross profit targets
• Number of new distributors onboarded in key geographic territories
• Training and development milestones for sales/customer service team members
• Level of customer satisfaction and engagement (measured through feedback and surveys)
• Timeliness and effectiveness of collaboration with internal departments
• Rolling 90 Bookings / Booked Profit
• Labor Efficiency for Sales Team