What are the responsibilities and job description for the Cashier/Customer Service position at Shah Halal Food Lancaster?
Job Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions and assisting with various inquiries. Your ability to engage with customers and promote products will be key to enhancing their shopping experience.
Duties
- Greet customers warmly and assist them with their shopping needs.
- Operate cash registers efficiently, ensuring accurate cash handling and transaction processing.
- Upsell products by identifying customer needs and recommending relevant items.
- Provide product demonstrations to educate customers about features and benefits.
- Maintain a clean and organized checkout area, ensuring a pleasant shopping environment.
- Handle customer inquiries via phone and in-person with professionalism and courtesy.
- Process returns and exchanges according to store policies.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
Skills
- Strong customer service skills with a focus on creating positive experiences.
- Proficiency in cash handling and operating cash registers.
- Ability to perform retail math calculations accurately.
- Experience in upselling techniques to maximize sales opportunities.
- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Excellent phone etiquette for handling customer calls effectively.
- Familiarity with product demos to showcase items effectively.
- Strong sales skills with the ability to engage customers and drive purchases.
Join our team as a Customer Service Associate / Cashier, where your contributions will make a difference in our customers' shopping experiences!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: No more than 40 per week
Shift:
- Evening shift
- Morning shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Lancaster, PA 17603 (Preferred)
Ability to Relocate:
- Lancaster, PA 17603: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15