What are the responsibilities and job description for the Executive Assistant position at Shake It Up?
Job Title: Executive Assistant – Ice Cream Shop Operations
Position Type: Full-Time / Part-Time
About Us:
We believe in creating happiness one scoop at a time. We're a fun, fast-paced, and growing ice cream shop known for our delicious, handcrafted flavors and excellent customer experience. We're looking for a highly organized, proactive, and detail-oriented Executive Assistant to support our leadership team and help keep our operations smooth and sweet!
Key Responsibilities:
- Provide direct administrative support to the shop owner and management team.
- Manage and maintain executive calendars, schedule meetings, and handle appointment coordination.
- Assist with inventory tracking, supplier communications, and order management.
- Organize and maintain digital and physical files, including vendor contracts, invoices, and employee documents.
- Assist in recruiting, onboarding, and scheduling staff.
- Handle day-to-day communication between management, staff, and vendors.
- Prepare reports, memos, emails, and other documents as requested.
- Help coordinate special events, promotions, and seasonal campaigns.
- Must be familiar with social media platforms such as Instagram, TikTok, and Facebook to assist with scheduling content and engaging with followers.
- Manage and track petty cash, receipts, and basic bookkeeping tasks.
- Provide operational support as needed during peak hours (could include customer service or floor coverage).
- Travel required – must have reliable transportation to visit suppliers, event locations, and other business-related sites as needed.
- Work-from-home options available for administrative and scheduling tasks.
Qualifications:
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- 1 years of administrative, office management, or executive assistant experience (hospitality or retail environment preferred).
- Excellent written and verbal communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office, Google Workspace, or similar tools.
- Must be comfortable using Instagram, TikTok, and Facebook for business purposes.
- Ability to maintain confidentiality and handle sensitive information.
- Friendly, professional attitude with a customer-focused mindset.
- Flexibility to occasionally assist during weekends, evenings, or events.
- Reliable transportation is required for job-related travel.
Nice-to-Have:
- Experience in a food service, hospitality, or retail environment.
- Knowledge of inventory management or POS systems.
Job Types: Part-time, Temporary
Pay: $15.00 - $20.83 per hour
Expected hours: 25 per week
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Norfolk, VA 23510 (Required)
Ability to Relocate:
- Norfolk, VA 23510: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Norfolk, VA 23510
Salary : $15 - $21